Le 10/10/2012 4:54, a bv a écrit :
Hi,
What must the way to open a case when you are renewing yearly at
Checkpoint? When you try to open a case they close it nearly
immediatly and reports and says that open the case through a partner.
When you return to partners they sometime say that we have to a new
support aggreement with them (and some wants money) which seems
foolish.
Looks like you work for an end customer and you purchase checkpoint
products and support via a partner.
If you have an access to your usercenter acount you can check directly
for your products list and support coverage.
If you've never heard of usercenter, it's time to search for a new partner.
=================================================
To set vacation, Out-Of-Office, or away messages,
send an email to lists...@amadeus.us.checkpoint.com
in the BODY of the email add:
set fw-1-mailinglist nomail
=================================================
To unsubscribe from this mailing list,
please see the instructions at
http://www.checkpoint.com/services/mailing.html
=================================================
If you have any questions on how to change your
subscription options, email
fw-1-ow...@ts.checkpoint.com
=================================================
