>> Apple's "Gotcha" repair pricing is the major reason I will >> never again buy an Apple laptop. By contrast I have some amateur >> radio gear made by TenTec, a small Tennessee manufacturer. I sent one >> in for repair of a volume control, and a week later it came back with >> a whole new control panel and a bill for $30 for the repair. >> >> TenTec has my undying loyalty. Apple is another matter. > > Radio gear is a completely different matter. what computer manuf. repairs > laptops for $30? I'm guessing the answer is something close to "none".
Uhh... Tentec's amateur radio gear can cost anywhere from $400 to $4000. This isnt radio shack stuff. I think you completely missed her point- which was that good quality plus great customer service and standing behind your product produces profound customer loyalty. Apple used to have both- but both have suffered greatly but they still charge premiums. Dyna isn't the only person saying this, or being bit by it. I even saw a larger news corp article picking up on it recently. Michael Bryan Bell ------------------ ICQ: 16106263 Yahoo: mhbell1 No Link for you! AIM: drunkenbatman -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
