I find that Apple doesn't always charge what they say they are going to 
charge. I think these prices are meant to be a deterrent. Out of 
warranty iPod repair is supposed to be $255, or something like that. 
They replaced my iPod entirely and only billed me $44.

Jim

On Friday, July 5, 2002, at 12:29  AM, Dyna Sluyter wrote:

>       Apple's "Gotcha" repair pricing is the major reason I will
> never again buy an Apple laptop. By contrast I have some amateur
> radio gear made by TenTec, a small Tennessee manufacturer. I sent one
> in for repair of a volume control, and a week later it came back with
> a whole new control panel and a bill for $30 for the repair.
>
>       TenTec has my undying loyalty. Apple is another matter.
>
>               Dyna
>
>> Jeremy-
>>
>> Per your suggestion, I checked with my campus tech buddy and he gave 
>> me the
>> following information, links at the end.
>>
>> Their flat fee is $378.95 if they decide your issue while out of 
>> warranty is
>> a known defect in materials or workmanship that they recognize. It 
>> includes:
>>
>> -$310.00 USD Repair: labor, parts, and a 90-day guarantee on materials 
>> and
>> workmanship
>> - $49.00 USD telephone troubleshooting
>> - $19.95 USD shipping
>> # Pricing is subject to change without notice
>> # For repair pricing exceptions, click here
>>
>>
>> This is the pricing if apple decides whatever is causing your problem 
>> is
>> through no fault of their product. It does not include the price of 
>> your
>> phone call nor shipping, and if more than one thing is wrong you add 
>> the two
>> tiers together (ie plastic cracks + hard drive dying = $955+taxes).
>>
>> 1 No parts $255.00
>>
>> 2 Plastics, modem, CD ROM, cable $610.00
>>
>> 3 Logic board, hard drive, DVD, CD-RW $955.00
>>
>> 4 LCD $1240.00
>>
>>
>> <http://www.info.apple.com/support/applecare_products/service/powerbook_serv
>> ice.html>
>> <http://www.info.apple.com/support/applecare_products/service/tieredmatrix_s
>> ervice.html>
>>
>>
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 -- Check our web site for refurbished PowerBooks  |  & CDRWs on Sale!  |

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