Walter, I can understand your frustration with trying to get a question answered from .mac tech support. But have you cut off your nose to spite your face? If you were that entrenched with your email address, was it worth losing something that was costing you $4.17/month for the first year, that included 15MB email space, plus the 100MB iDisk, as well as the other services currently existing and still to come, for a 10MB mail account for $3.99/month?
Believe me, I am among those who assumed that iTools would be free forever, and I wish this change was not happening, but I'm willing to pay my 50 bucks for the first year, and see what other services Apple develops as "services" for the .mac users. Michelle ----------------------- Michelle K. Wachtel, Apple Product Professional, Inspiration to Information 804/794-6435, [EMAIL PROTECTED] <A HREF="http://www.carbonus.com/23";>www.carbonus.com/23</A> or <A HREF="http://www.4allnaturals.com/23";>www.4allnaturals.com/23</A> In a message dated 7/26/02 1:41:04 AM, [EMAIL PROTECTED] writes: << Folks, it's been a rough couple days. After numerous complaints on the .mac forums, them deleting my posts, etc, I found that they had cancelled my membership. I went to log on yesterday morning, and it told me my membership had expired, and that I could renew it for $100. LOL Then my email quit working (username/password not found), iDisk would no longer mount. And of course there is no way to get in touch with someone over there to find out just what exactly happened. I was planning on canceling it anyway, since they could offer me no tech support as they promised they would. I would like to find out if they have initiated a refund on my behalf, since they no nicely canceled my account for me. You know, I would have gone right on using mac.com for life. They had me. That email address has been used for so long, by all my contacts: business, personal, professional, all my sites and lists I am subscribed to, and financial services. Everything. All they had to do was answer one stinkin' support question that I asked, and they never did. That1s what their loss boils down to. Them not answering one question. So I have re-subscribed to this list under my new email account with mail.com - $3.99/month for 10 Megs email space. They have been around for years, and will continue to do so I imagine. I used to use their free email service. >> -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
