And actually, the next day, I called MicroCenter back and pleaded to a Mac technician. If I agreed to bring it in the same day they would receive the replacement, he agreed to have me take the DVD-ROM module back. So, I did agree and I got back my DVD-ROM module and I'm waiting for the replacement. Not too bad, after all. If I had spoken to knowledgeable people the evening before, I wouldn't have had to go back. But I'm happy since I got what I needed...
-Laurent.
Good deal and sometimes that's all it takes, finding the right people willing to help and MicroCenter probably gained a new and happy customer...Just keep this techs name and phone ext. on hand.
Best
Geoff
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