On 1/30/04 9:30 PM, "David M. Ensteness" <[EMAIL PROTECTED]> wrote:
> Oh? A CD design flaw. What was the flaw and what model we talking about > ... ? iMac Rev B. All the tray loading iMacs had this problem. They were very fragile. The standard CD drive that came in my PC that was manufactured around the same time as the iMac had a much sturdier design. The system worked without it but it had to be sent in to an AARS to be fixed. If the design had been similar to most desktop PCs or Power Macs the drive could have been taken out and sent in to be replaced instead of the whole computer. > I ask because many Mac users like to complain and whine, thing > is, I don't believe that many of us realize how much better we have it. That's because it really isn't any better. That's just a myth. > I run Linux, Classic Mac OS, Windows, and Mac OS X. I have to at one time or another, along with DOS and BeOS. > Linux lacks the > refinement most of us are accustomed to. That's true, but people who use Linux aren't looking for refinement. They want an extreme level of control over their system that isn't possible with any other OS without a lot more work. Although I wonder why Linux came up here in a hardware discussion... > Windows lacks the ease of use > and the lack of hassle we are used to. I find Windows to be just as easy to use and even more Hassle-free than my Mac. My Windows Me system has crashed once in all the time I've had it. My Wallstreet running 9.2.2 crashes 2-3 times per week because it doesn't sleep properly and won't let me eject my 802.11b card. > And in our happy little world, > many of us just forget. I wouldn't call it a happy little world. I just had a call to fix an old lady's iMac. It was a minor issue, but it certainly proved that the Mac OS wasn't any easier or more intuitive to use than Windows. > Makes it easier to complain. We do things like > decide that design flaws exist on the basis that we had a bad > experience of we read about it on the web, or someone I knew once told > me ... When many people have the same problem then there most certainly is a design flaw. If only a couple people have a problem then it's just bad luck. Considering the number of people complaining about the same problem (logic board failure) it's reasonable to call it a design flaw. > Thing is, you call it a design flaw, when I called you on such a > determination in your last post you then moved to saying it was an > issue because a lay person understood it to be. I'm not sure where you put those two ideas together. I still maintain it was a design flaw, and the Extension Program supports this. Regarding it being an "issue" had to do with Apple being dishonest about the issue. > Which by definition is > a PR thing not a design thing. You call it a design flaw based on ... > what? Your last post said you didn't have experience in the things it > would take to determine information, yet you say again here that you > determined there was a design flaw. Sounds fishy. Me and 2000 other people. You can go ahead and call each one of them out on the issue if you like. > Second hand has its own issues. At least in my experience there is > something to be said about warrantees. With second hand if you know the person you know you're getting a system with good build quality. You don't know that with a new system. I believe Dan Knight (might have been someone else) said he liked buying refurbished systems because Apple has gone over them with a fine-toothed comb so he can be sure that the system works. I fully agree with him on this issue. And refurbished systems still have the full warrantee too. > I don't tend to use much in the > way of warrantees because I am a to it yourself'er, I have a bit of > formal training, working on some more, and have been working in the > tech support industry for several years now. I figure I have more time > than money. But warrantees are a good thing. And no one is giving me a > warrantee on the 4-8 year old hardware I have around in my workshop. Yes, but it's unlikely that you would need one either. Old Apple hardware was actually built to last. There's a reason they have a reputation for quality, and it seems to me that the iBook issue is just one of many with which they are slowly losing that reputation. I'd feel comfortable buying an old Mac, but I'd be very wary of plunking my hard earned cash down for a new one. > Couple other notes, large number of people is relative. Also, consider > that similar symptoms may not be caused by the same root cause. That doesn't mean that there isn't a problem. > Lastly, > logically Apple would not save themselves much money or time by > excluding the minority [in comparison to the total 860,000 iBooks sold > during the affected years, the couple months on each end that Apple > does not claim are included is pretty minor]. Therefore its only > logical to conclude that Apple narrowed down the cause as accurately as > they could and is not excluding the "large number of people" on > purpose. Simply put, motivation is lacking. That doesn't change the fact that users of iBooks that aren't covered are left out in the cold. -- G-Books is sponsored by <http://lowendmac.com/> and... 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