Same thing with my local service provider, First Tech. I told them to keep trying to find the problem on my HDD that they swear isn't there. I had it occur twice (even after an all '0' format) and he said his supervisor (whom I know personally) will look at it.
I will not pay the $40 fee for an issue that would occur for most G4 users every other year (I beat the hell out of my computers, they are always on and always processing data, even while I sleep). -- Ryan ----- Original Message ----- From: "Hamlin Krewson" <[EMAIL PROTECTED]> To: "G-List" <[EMAIL PROTECTED]> Sent: Saturday, May 11, 2002 12:33 AM Subject: Re: RMA nr. and returning Maxtor HD > Err, why shouldn't Fujitsu (or anyone for that matter) do this? Apple does > this. You bring you computer in under warranty, you better believe that if > they can't find a problem you'll be charged a bench fee. We certainly did. > That is a pretty standard practice. The warranty covers problems with > hardware, not phantom issues that can't be reproduced nor does it cover time > spent unless the problem can be reproduced. -- G-List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- We have Apple Refurbished Monitors in stock! | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-List list info: <http://lowendmac.com/lists/g-list.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/> Using a Macintosh? Get free email and more at Applelinks! <http://www.applelinks.com>
