--- You wrote: I had tried emailing him several times about this and got no response whatsoever. I simply gave up with OWC and vowed never to deal with them again. --- end of quote --- Sometimes bringing your complaint of dishonest or irresponsible business practice to your credit card company gets their attention. They can't afford to lose their credit card connection so they have to comply with what the company agrees to. It's worked for me.
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