on 11/23/04 1:41 AM, ta131js at [EMAIL PROTECTED] wrote: > G-Listers: > > I feel like complaining. > Last week I made my first purchase from Newegg.com - a Sonnet G4 1Ghz > upgrade card for my G4/450 Sawtooth. > It turned out to be defective, and I found out that they're going to > charge me a 15% restocking fee. > I have to eat the return shipping fee also. > And to get an RMA (return merchandise authorization), I need to sign in > with an ID and a password. > I don't remember using either to make this purchase. This means I have > to pick up my phone and call. > Now I regret doing business with them. > Is OWC any better? I got my last Sonnet upgrade card from them last > year.
I bought a G4/500 upgrade for my B&W from OWC and had problems getting it to work. Though their technician worked closely with me, I was unable to get it to work. I sent it back (paying the return shipping myself) for a replacement. OWC paid shipping on the replacement. They were very helpful and fair in dealing with me. I don't buy as much as many of the folks on the list but my dealings with OWC have always been first rate. -- G-List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- We have Apple Refurbished Monitors in stock! | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-List list info: <http://lowendmac.com/lists/g-list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
