-----Original Message----- From: G-List [mailto:[EMAIL PROTECTED] On Behalf Of ta131js Sent: Tuesday, November 23, 2004 02:41 To: G-List Subject: Not happy with Newegg
G-Listers: I feel like complaining. Last week I made my first purchase from Newegg.com - a Sonnet G4 1Ghz upgrade card for my G4/450 Sawtooth. It turned out to be defective, and I found out that they're going to charge me a 15% restocking fee. I have to eat the return shipping fee also. And to get an RMA (return merchandise authorization), I need to sign in with an ID and a password. I don't remember using either to make this purchase. This means I have to pick up my phone and call. Now I regret doing business with them. Is OWC any better? I got my last Sonnet upgrade card from them last year. I know I should have gone back to them. I was blinded by Newegg's lower price. So you win some and lose some. This time I lost . Thanks - I feel better now. Jim ------------------------------------------------------------------------ ---- First of all if it is defective get it replaced with another one. You only have to pay a restocking fee on a return. Secondly you would have had to sign up to order from NewEgg since they only take orders through their website. Your username is your email address and the password is whatever you chose. If you can't remember the password use the "Forgot My Password" link. Last I would like to say that I have personally made hundreds of orders through NewEgg and only once did I ever have a problem. They sent me one of an item that I ordered 2 of, and they immediately corrected the problem. Also if it is defective Sonnet's warranty should cover it. -- G-List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- We have Apple Refurbished Monitors in stock! | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-List list info: <http://lowendmac.com/lists/g-list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
