On Dec 12, 2005, at 1:11 PM, [EMAIL PROTECTED] wrote:
At 11:35 AM -0700 12/12/2005, Tom Baker wrote:
I've got a G4 733 DA running 10.3.9, with Adobe CS2 installed, and
somehow Photoshop CS2 got corrupted and won't open pictures anymore.
I sought help on the Adobe website, and someone there suggested
logging in as a new user to see if it worked then. Well, Photoshop
does work fine for a new user account, which means that the original
user account is damaged, and repeated tries to fix it have failed
(permission repairs, Disk Warrior, fsck -y, plists trashing,
reinstallation of Photoshop, reinstalling the entire CS suite, etc.
etc.). No go.
So, since the original user account appears to be corrupted, and
unfixable, I've been advised to do an Archive and Install to get a
fresh system and user account that works.
Yes. If you have a problem with one user account, trash your whole
system and start over from scratch. What are you running, Windows?
*arg* If a child pukes in your car, do you buy a whole new interior
or do you just clean up the mess? *frustration of misdirected
efforts*
IF Photoshop works from the other user account, then PHOTOSHOP AND THE
OS ARE FINE!!!! The problem is in your user account.
Repair permissions - fixes the file permissions in the system and
applications trees; does nothing in the user tree. Disk Warrior etc -
fix the disk's file structures; does nothing for pukey / corrupted
data within a file. An Archive & re-Install of the OS will NOT change
anything in your user account either!
Locate the corrupted file(s) and remove it. Chances are it's
something in either your user ~/Library or ~/Documents tree. Check
especially for things in ~/Library/Application Support. If need be,
create a virgin user and steal its virgin ~/Library tree.
bleh.
- Dan.
(sorry, I'm just in one of those moods)
Thanks for the advice Dan. Photoshop still won't open pictures for my
primary user account (me), although it will for any other user account
I set up. I decided to follow your advice and look for a corrupted file
or files in my Library folder. Photoshop works fine in User 2's
account, so I started duplicating items in his library and moving them
over into mine. I first replaced the Application Support folder,
restarted the Mac and tried Photoshop, and it made no difference. Then
ditto the Adobe Photoshop CS2 Settings folder, the
com.adobe.Photoshop.plist, and about then I got frustrated at the slow
pace of things and replaced my ENTIRE Library folder with User 2's, and
restarted the Mac, to see what would happen. Well, after that Photoshop
WOULD open a picture, but it would also throw up a message: "Could not
complete your request because of a program error " about five times in
a row on top of the picture.
So, I dunno what to do; just keep replacing Library files one-by-one
until maybe I find the right one, eventually?
There are so many files in the Library folder that it's going to take a
long, long time that way.
At that pace, Archive and Install would probably be faster-- and the
people over at the Adobe user-to-user forum keep insisting that the
Archive and Install is the way to fix things.
Except that my install disks are for 10.1, and I'm up to 10.3.9. Which
means I'd have to start all over with 10.1 and then do all the updates
clear up to 10.3.9 all over again. Furthermore, I discovered (by
tedious trial and error) that I can't even reinstall X at all unless I
open up my G4's case and pull out the video card that runs the second
monitor. With that card in there, all I get are kernel panics. Go
figure. Could it be the card problem that keeps breaking Photoshop?
("About this Mac" says one of the cards is a ATY,RADEON and the other
one is a GeForce4 MX).
So, anyway, Photoshop is still broke. I guess I'll go back to fooling
around with Library files and replacing them one by one, but it looks
like it's going to be a long weary process.
Tom
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