At 3:20 AM -0700 12/19/2005, Tom Baker wrote:
decided to follow your advice and look for a corrupted file or files
in my Library folder. Photoshop works fine in User 2's account, so I
started duplicating items in his library and moving them over into
mine. I first replaced the Application Support folder, restarted the
Mac
No need to restart the Mac. You're not making changes to the core of
the OS, so the OS doesn't need to be rebooted. Likewise, there's
usually no need to log out and back in again unless there's some
change you want Finder to notice (like you've added contextual menu
plug-ins).
Think in terms of needing to restart only the "layer" you're working
on -- system, user/Finder, application.
and tried Photoshop, and it made no difference. Then ditto the Adobe
Photoshop CS2 Settings folder, the com.adobe.Photoshop.plist, and
about then I got frustrated at the slow pace of things and replaced
my ENTIRE Library folder with User 2's, and restarted the Mac, to
see what would happen. Well, after that Photoshop WOULD open a
picture, but it would also throw up a message: "Could not complete
your request because of a program error " about five times in a row
on top of the picture.
Interesting progress. So one of the Adobe or Photoshop items
probably has a pointer to something in the other user tree; hence the
error.
So, I dunno what to do; just keep replacing Library files one-by-one
until maybe I find the right one, eventually?
Yea. sigh. But there's gotta be an easier way. :\
(what emoticon does one use for a scrunchy-smelly-face)
<http://www.adobe.com/support/techdocs/331483.html> contains a list
of all the Photoshop spew, most of which could be a potential culprit.
Looking at <http://www.adobe.com/support/techdocs/331307.html>... I
don't agree with a lot of what they talk about, reformatting, etc.
That's just deep-reaching baloney.
A few things from that doc to try, tho, with Photoshop NOT running:
Totally dump its prefs. Drag the Adobe Photoshop CS2 Settings folder
from the Users/[username]/Library/Preferences folder to the Trash and
empty the trash. Also look in the Photoshop CS2 folder for any
personal files; remove them. Remove any plug-ins you've added too.
A comment in that doc bugs me - that Photoshop needs to be run from
an account with admin access, to ensure it has access to all the
files it needs?! ewww*2.
If the above still doesn't fix,,, instead of the xtra debug time, how
about just moving into that new user account where Photoshop *does*
work? Copy your files over. Sign-on with the other user id. Then
fix the folder and file ownerships and permissions, using the
Finder's Get-Info on the higher level folders. Later, you can change
the user name and such if you want. There are directions in Apple's
kbase for that.
- Dan.
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