At 7:08 PM -0400 4/9/2010, iJohn wrote:
My personal take on Dan's post is why can't the SAFARI folks at
Apple investigate the problem, verify the source, and, if
appropriate, open up a problem with WebKit.
*nod*
Was some law passed while I was napping which prevents development
organizations from trying to get bugs fixed in critical external
components their project depends on?
Yes, I think so.
Scenario 1: The mook replying to my customer report is just a desk
meat whoze performance is rated on the number of tickets it closes
per second. Ok, maybe per day. Following thru leaves an easy close
off his books.
Scenario 2: The mook replying was an actual developer. Since his
ability to interact with end users is simply not part of his job
performance evaluation, he doesn't give a rats a** and so is quite
happy to just pass the buck to some other mook. Besides the pizza
was getting cold. Oh, and he got credit for closing the ticket.
At 11:23 PM +0000 4/9/2010, Peter wrote:
Or you just go to:
http://webkit.org/quality/reporting.html
and report the Bug yourself. ;-)
Peter M.
So... You feel that END USER / CUSTOMERS should file bug reports
with the original developer AND every component developer? Is that
your point?
You gots a Seagate hard drive sitting on your desk. Do you contact
Seagate for a replacement, or do you spend hours buzzing out the
circuit board to determine which part died, then contact that
particular part's supplier? Or better yet... How would you feel if
Seagate accepted the busted HD then returned it after A MONTH and
told you to contact some 3rd party, because it was their part that
blew on Seagate's board?
- Dan.
--
- Psychoceramic Emeritus; South Jersey, USA, Earth.
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