Thanks for the info and I did what you suggested.  But still no luck.  I 
deleted everything, and when I add up the data totals in my active histories (I 
have nothing shared) it adds up to 376gb, but i am showing 100%.  any ideas?


 From: Jennifer Jackson <j...@bx.psu.edu>
To: Richard Mark White <whit...@yahoo.com>; "galaxy-u...@bx.psu.edu" 
Cc: closetic...@galaxyproject.org 
Sent: Wednesday, November 30, 2011 1:09 PM
Subject: disk quota not updating
Hi Richard,

Yes, it takes a short time for the UI counts to update. If you deleted 
permanently, then the result should be what you expected. Should the quota 
count remain high by tomorrow, that would point to an issue with lingering data 
counting in the quota.

Places to search for unexplained disk use:

1 - Older pre-quota "deleted" datasets that were not permanently deleted. You 
can check for these in the View Histories -> advanced -> deleted set. The far 
right column "Status" will note deleted vs permanently deleted.

2 - Shared histories can count towards a quota. So, if not needed or only 
portions are, copy out of these what you want to use and ask the user that 
shared the data to "unshared" you, so you don't get stuck with the entire 
history in your quota. Shared histories/data and quotas are somewhat tricky to 
tune, and better solutions may be developed as the details are worked out, but 
this is the current implementation. A good feature to know about is that an 
imported dataset from a public Data Library never counts towards your quota (if 
left unmodified).

You have probably seen this, but for others who may be reading the thread, this 
wiki has many details and tips for managing data:

One last comment - it would be very helpful for us if questions were sent with 
the mailing list as a "to" recipient, so that our ticket tracker picks it up.

Hopefully this helps! And please feel free to ask if you need more help or the 
disk size is not what you expect after the counts refresh.


Galaxy team

On 11/30/11 9:49 AM, Richard Mark White wrote:
> Hi,
> I was nearing my disk quota (at 97%), so I deleted a large number of
> datasets using "delete permanently". But my usage did not go down at
> all. Is there a delay in this happening, or is there some way to purge
> the files?
> richard

-- Jennifer Jackson
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