Hi Folks,
I got this message from David Greenwood and he said:
In regards to Dave Mehler, he only requested a key yesterday and I state
that it can take up to four days. I've sent him his key though. The only
thing I can think of is he might have sent another key request a week or so
ago. I needed to have my email account reset and I may have lost some mail
then. But he didn't mention that he had requested a key previously. If you
could pass this on to the list,I'd appreciate it.
----- Original Message -----
From: "Thomas Ward" <[email protected]>
To: "Gamers Discussion list" <[email protected]>
Sent: Thursday, September 05, 2013 12:32 PM
Subject: Re: [Audyssey] game code/tying to a system/activation rant!
Hi,
Not only that, but the GMA policy on key replacements is four standard
business days excluding weekends and holidays. Although, I've gotten
key replacements on the weekend as well and generally have found David
Greenwood pretty responsive in answering his mail.
I might add when you send a key replacement request you should receive
an automated email stating your message was received by GMA sales, and
you can expect your replacement key in one to four business days.
That's more than fair considering the hardware locking system he is
using now requires a human to generate new keys.
Cheers!
On 9/5/13, dark <[email protected]> wrote:
With the gma titles, if you run the game you will be given a form to fill
in
to request key replacements. I don't know how automated this process is,
but
certainly on the two or three occasions I've been through that form
myself
I've always had a response extremely quickly, within at least a couple of
days.
If you did go through the form and send all the info, I imagine it might
be
simply that David greenwood is on holiday, how long as it been sinse you
E-mailed them?
Beware the grue!
Dark.
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