true tom, however sometimes I don't get the automated responce but yeah thats tue.
maybe other devs t should handle that a lot used to have a 24
'48 hour turn around.
thats fine but if you get really bussy a week is probabaly  better.
if you have 1 or 2 days at the end where you just send out all your keys rather than sending as they come it makes sence.
At 04:32 AM 9/6/2013, you wrote:
Hi,

Not only that, but the GMA policy on key replacements is four standard
business days excluding weekends and holidays. Although, I've gotten
key replacements on the weekend as well and generally have found David
Greenwood pretty responsive in answering his mail.

I might add when you send a key replacement request you should receive
an automated email stating your message was received by GMA sales, and
you can expect your replacement key in one to four business days.
That's more than fair considering the hardware locking system he is
using now requires a human to generate new keys.

Cheers!



On 9/5/13, dark <d...@xgam.org> wrote:
> With the gma titles, if you run the game you will be given a form to fill in
>
> to request key replacements. I don't know how automated this process is, but
>
> certainly on the two or three occasions I've been through that form myself
> I've always had a response extremely quickly, within at least a couple of
> days.
>
> If you did go through the form and send all the info, I imagine it might be
>
> simply that David greenwood is on holiday, how long as it been sinse you
> E-mailed them?
>
> Beware the grue!
>
> Dark.

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