Hi Dallas, sorry for sure that you had that experience. I've also heard from a lot of people with really short turn-around times, so not sure what the deal is there.
Not sure where you are but I wonder if this might be a regional thing? Just some thoughts… Thanks, and enjoy RR2! Cara :) --- iOS design and development - LookTel.com --- View my Online Portfolio at: http://www.onemodelplace.com/CaraQuinn Follow me on Twitter! https://twitter.com/ModelCara On Dec 15, 2013, at 9:41 PM, "Dallas O'Brien" <dallas.r.obr...@gmail.com> wrote: actually cara, your experience with that turn around time with apple isn't the normal. many times, it does in fact take much longer. and that's not from miss information, that's coming from a lot of people who have had to have it done. hell, even when i had to replace my iphone 3gs, it took them 3 weeks to return one, and even then, it was the wrong capasity! so, it then took another 2 weeks to replace it with the correct size. that's my own experience. so no, you were lucky. it's not always as easy as you had it, nor as fast. what makes it hard, is that i have no apple store here. so i can't just go in and have it replaced / fixed on the spot. but still, i'm sorry, it should not take over 3 weeks to send it down to the nearest capital city. and what's more, is that they return a refurbished unit, not a fixed one! so how hard can it be to see mine come in, and send out a refurbished one. and if they don't have enough refurbished ones on hand, then they should have fixed mine, and sent it back straight away. never the less, the experiences with apple are usually better then with many other companies. that's the only way they really can keep their user base, seeing as they are charging way too much for all their computers. and they do it well. even their telephone support is quite good. and what's even better, is offten, when you call apple, it's not an indian call centre who picks up the call! it's offten americans, or australians, or what ever. that's one area where apple has done well. the instant they start having indian call centres picking up most calls, is the day they will start to have a lot of problems. anyways. off to wait for my money to come in so i can buy rr 2 in a few hours. lol. can't wait! dallas On 16/12/2013, Cara Quinn <caraqu...@caraquinn.com> wrote: > Davy, I got a replacement screen for my MacBook Air as mine started to get a > little lose after much ware. I dropped my MBA off at my local Apple Store > and they had it fixed next morning. > > Also, many people are actually able to get replacement products on the spot > when visiting Apple Stores. > > Finally, those who do need to send their products away usually find that it > is not uncommon to have turn-around times of exactly what you saw with your > Toshiba. So the idea that Apple takes weeks and weeks is again, untrue. > > Again, this discussion about how long it takes for Apple products to get > repaired / replaced seems to come from a lack of good info. > > Just wanting to be clear here, not being argumentative. > > Smiles, > > Cara :) > --- > iOS design and development - LookTel.com > --- > View my Online Portfolio at: > > http://www.onemodelplace.com/CaraQuinn > > Follow me on Twitter! > > https://twitter.com/ModelCara > > On Dec 15, 2013, at 5:46 AM, Davy Kager <m...@davykager.nl> wrote: > > Hi, > > I bought my Toshiba about five years ago. The only thing that needed > servicing, after two years, was the keyboard - Q9 and Pipe2 had me hittin' > that Control key and spacebar a little too much. I arranged pick-up on > Friday, they came to collect on Monday, and came to return four days later. > Meanwhile I could track the repair progress, and all was covered under > warranty, including the pick-up. Next I wanted to replace the RAM and HDD. > I believe I had to unscrew three screws to do that. To top it off I can > connect anything from USB to FireWire, SD-card to PCMCIA-card, 1 Gbps > Ethernet to oldskool modem, dock to eSATA. > That is why I chose this machine. I can't afford to be without a PC for a > few weeks and/or spend a good deal of money or shipping or repairs. To me, > that is one of the concerns with Apple's default warranty: it falls short. > Of course, so do most consumer Windows laptops, that's why I avoid them. > > Davy > > -----Original Message----- > From: Gamers [mailto:gamers-boun...@audyssey.org] On Behalf Of Sabahattin > Gucukoglu > Sent: Sunday, December 15, 2013 03:12 > To: Gamers Discussion list > Subject: Re: [Audyssey] mac versus windows sales plus iOS question > > Mmm, yeah, definitely agree that Toshiba had a good run. I don't believe > they're up there nowadays though, as they've mostly thrown their consumer > products to the wolves and that includes all the gaming machines. Now the > new hotness appears to be Lenovo, at least hardware wise. But I no longer > trifle myself with such things, as all my machines are (obviously) all now > Macs. :) > > Cheers, > Sabahattin > > > --- > Gamers mailing list __ Gamers@audyssey.org If you want to leave the list, > send E-mail to gamers-unsubscr...@audyssey.org. > You can make changes or update your subscription via the web, at > http://audyssey.org/mailman/listinfo/gamers_audyssey.org. > All messages are archived and can be searched and read at > http://www.mail-archive.com/gamers@audyssey.org. > If you have any questions or concerns regarding the management of the list, > please send E-mail to gamers-ow...@audyssey.org. > > > --- > Gamers mailing list __ Gamers@audyssey.org > If you want to leave the list, send E-mail to > gamers-unsubscr...@audyssey.org. > You can make changes or update your subscription via the web, at > http://audyssey.org/mailman/listinfo/gamers_audyssey.org. > All messages are archived and can be searched and read at > http://www.mail-archive.com/gamers@audyssey.org. > If you have any questions or concerns regarding the management of the list, > please send E-mail to gamers-ow...@audyssey.org. > > > --- > Gamers mailing list __ Gamers@audyssey.org > If you want to leave the list, send E-mail to > gamers-unsubscr...@audyssey.org. > You can make changes or update your subscription via the web, at > http://audyssey.org/mailman/listinfo/gamers_audyssey.org. > All messages are archived and can be searched and read at > http://www.mail-archive.com/gamers@audyssey.org. > If you have any questions or concerns regarding the management of the list, > please send E-mail to gamers-ow...@audyssey.org. > --- Gamers mailing list __ Gamers@audyssey.org If you want to leave the list, send E-mail to gamers-unsubscr...@audyssey.org. You can make changes or update your subscription via the web, at http://audyssey.org/mailman/listinfo/gamers_audyssey.org. All messages are archived and can be searched and read at http://www.mail-archive.com/gamers@audyssey.org. If you have any questions or concerns regarding the management of the list, please send E-mail to gamers-ow...@audyssey.org. --- Gamers mailing list __ Gamers@audyssey.org If you want to leave the list, send E-mail to gamers-unsubscr...@audyssey.org. You can make changes or update your subscription via the web, at http://audyssey.org/mailman/listinfo/gamers_audyssey.org. All messages are archived and can be searched and read at http://www.mail-archive.com/gamers@audyssey.org. If you have any questions or concerns regarding the management of the list, please send E-mail to gamers-ow...@audyssey.org.
