hi cara, not sure why. but i am far from the only one to have these problems. and it seems strange, when it only takes a day to send it down, should only take a day or two for them to sort things out, and a day or so to come back. but it didn't. so not sure what they are doing. lol. i'm in australia, btw. as i said though, i have no apple store here. at least, not an actual apple store. we have a few apple repair places now, but not actually an apple store. which is annoying as hell. my nearest apple store is over a thousand miles away. but even so, it should not take that long for them to get the shipment, replace / fix it, and send it back. but they seem to sometimes .. forget they have it. lol. oh well.
regards: dallas On 16/12/2013, Cara Quinn <caraqu...@caraquinn.com> wrote: > Hi Dallas, > > sorry for sure that you had that experience. I've also heard from a lot of > people with really short turn-around times, so not sure what the deal is > there. > > Not sure where you are but I wonder if this might be a regional thing? > > Just some thoughts… > > Thanks, and enjoy RR2! > > Cara :) > --- > iOS design and development - LookTel.com > --- > View my Online Portfolio at: > > http://www.onemodelplace.com/CaraQuinn > > Follow me on Twitter! > > https://twitter.com/ModelCara > > On Dec 15, 2013, at 9:41 PM, "Dallas O'Brien" <dallas.r.obr...@gmail.com> > wrote: > > actually cara, your experience with that turn around time with apple > isn't the normal. many times, it does in fact take much longer. and > that's not from miss information, that's coming from a lot of people > who have had to have it done. hell, even when i had to replace my > iphone 3gs, it took them 3 weeks to return one, and even then, it was > the wrong capasity! so, it then took another 2 weeks to replace it > with the correct size. that's my own experience. so no, you were > lucky. it's not always as easy as you had it, nor as fast. what makes > it hard, is that i have no apple store here. so i can't just go in and > have it replaced / fixed on the spot. but still, i'm sorry, it should > not take over 3 weeks to send it down to the nearest capital city. and > what's more, is that they return a refurbished unit, not a fixed one! > so how hard can it be to see mine come in, and send out a refurbished > one. and if they don't have enough refurbished ones on hand, then they > should have fixed mine, and sent it back straight away. > > > never the less, the experiences with apple are usually better then > with many other companies. that's the only way they really can keep > their user base, seeing as they are charging way too much for all > their computers. > and they do it well. even their telephone support is quite good. > and what's even better, is offten, when you call apple, it's not an > indian call centre who picks up the call! it's offten americans, or > australians, or what ever. that's one area where apple has done well. > the instant they start having indian call centres picking up most > calls, is the day they will start to have a lot of problems. > > anyways. off to wait for my money to come in so i can buy rr 2 in a > few hours. lol. can't wait! > dallas > > On 16/12/2013, Cara Quinn <caraqu...@caraquinn.com> wrote: >> Davy, I got a replacement screen for my MacBook Air as mine started to get >> a >> little lose after much ware. I dropped my MBA off at my local Apple Store >> and they had it fixed next morning. >> >> Also, many people are actually able to get replacement products on the >> spot >> when visiting Apple Stores. >> >> Finally, those who do need to send their products away usually find that >> it >> is not uncommon to have turn-around times of exactly what you saw with >> your >> Toshiba. So the idea that Apple takes weeks and weeks is again, untrue. >> >> Again, this discussion about how long it takes for Apple products to get >> repaired / replaced seems to come from a lack of good info. >> >> Just wanting to be clear here, not being argumentative. >> >> Smiles, >> >> Cara :) >> --- >> iOS design and development - LookTel.com >> --- >> View my Online Portfolio at: >> >> http://www.onemodelplace.com/CaraQuinn >> >> Follow me on Twitter! >> >> https://twitter.com/ModelCara >> >> On Dec 15, 2013, at 5:46 AM, Davy Kager <m...@davykager.nl> wrote: >> >> Hi, >> >> I bought my Toshiba about five years ago. The only thing that needed >> servicing, after two years, was the keyboard - Q9 and Pipe2 had me >> hittin' >> that Control key and spacebar a little too much. I arranged pick-up on >> Friday, they came to collect on Monday, and came to return four days >> later. >> Meanwhile I could track the repair progress, and all was covered under >> warranty, including the pick-up. Next I wanted to replace the RAM and >> HDD. >> I believe I had to unscrew three screws to do that. To top it off I can >> connect anything from USB to FireWire, SD-card to PCMCIA-card, 1 Gbps >> Ethernet to oldskool modem, dock to eSATA. >> That is why I chose this machine. I can't afford to be without a PC for >> a >> few weeks and/or spend a good deal of money or shipping or repairs. To >> me, >> that is one of the concerns with Apple's default warranty: it falls >> short. >> Of course, so do most consumer Windows laptops, that's why I avoid them. >> >> Davy >> >> -----Original Message----- >> From: Gamers [mailto:gamers-boun...@audyssey.org] On Behalf Of Sabahattin >> Gucukoglu >> Sent: Sunday, December 15, 2013 03:12 >> To: Gamers Discussion list >> Subject: Re: [Audyssey] mac versus windows sales plus iOS question >> >> Mmm, yeah, definitely agree that Toshiba had a good run. I don't believe >> they're up there nowadays though, as they've mostly thrown their consumer >> products to the wolves and that includes all the gaming machines. Now >> the >> new hotness appears to be Lenovo, at least hardware wise. But I no >> longer >> trifle myself with such things, as all my machines are (obviously) all >> now >> Macs. :) >> >> Cheers, >> Sabahattin >> >> >> --- >> Gamers mailing list __ Gamers@audyssey.org If you want to leave the list, >> send E-mail to gamers-unsubscr...@audyssey.org. >> You can make changes or update your subscription via the web, at >> http://audyssey.org/mailman/listinfo/gamers_audyssey.org. >> All messages are archived and can be searched and read at >> http://www.mail-archive.com/gamers@audyssey.org. >> If you have any questions or concerns regarding the management of the >> list, >> please send E-mail to gamers-ow...@audyssey.org. >> >> >> --- >> Gamers mailing list __ Gamers@audyssey.org >> If you want to leave the list, send E-mail to >> gamers-unsubscr...@audyssey.org. >> You can make changes or update your subscription via the web, at >> http://audyssey.org/mailman/listinfo/gamers_audyssey.org. >> All messages are archived and can be searched and read at >> http://www.mail-archive.com/gamers@audyssey.org. >> If you have any questions or concerns regarding the management of the >> list, >> please send E-mail to gamers-ow...@audyssey.org. >> >> >> --- >> Gamers mailing list __ Gamers@audyssey.org >> If you want to leave the list, send E-mail to >> gamers-unsubscr...@audyssey.org. >> You can make changes or update your subscription via the web, at >> http://audyssey.org/mailman/listinfo/gamers_audyssey.org. >> All messages are archived and can be searched and read at >> http://www.mail-archive.com/gamers@audyssey.org. >> If you have any questions or concerns regarding the management of the >> list, >> please send E-mail to gamers-ow...@audyssey.org. >> > > --- > Gamers mailing list __ Gamers@audyssey.org > If you want to leave the list, send E-mail to > gamers-unsubscr...@audyssey.org. > You can make changes or update your subscription via the web, at > http://audyssey.org/mailman/listinfo/gamers_audyssey.org. > All messages are archived and can be searched and read at > http://www.mail-archive.com/gamers@audyssey.org. > If you have any questions or concerns regarding the management of the list, > please send E-mail to gamers-ow...@audyssey.org. > > > --- > Gamers mailing list __ Gamers@audyssey.org > If you want to leave the list, send E-mail to > gamers-unsubscr...@audyssey.org. > You can make changes or update your subscription via the web, at > http://audyssey.org/mailman/listinfo/gamers_audyssey.org. > All messages are archived and can be searched and read at > http://www.mail-archive.com/gamers@audyssey.org. > If you have any questions or concerns regarding the management of the list, > please send E-mail to gamers-ow...@audyssey.org. > --- Gamers mailing list __ Gamers@audyssey.org If you want to leave the list, send E-mail to gamers-unsubscr...@audyssey.org. 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