Hi Eleanor,
Sure sounds like it. Although, I am not too surprised. The tech
support at Freedom Scientific doesnt' strike me as very  competent.
It is very possible the tech support person you talked to on the phone
was out of the loop.

On 6/19/10, Eleanor <elea...@7128.com> wrote:
> Well obviously it is a matter of the right hand not knowing what the
> left hand is doing.  We contacted them when we couldn't get JAWS to work
> on the 64 bit system and were told by customer service that they knew
> about the problem and didn't know when it would be fixed.
>
> So they must have gotten a fix out in JAWS 11. But when that was, who
> knows, since we contacted them in March I believe.
>
> Oh well. live and learn
>
> Eleanor Robinson
> 7-128 Software
>
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