Hi all,
I didn't see the beginning of this thread, but when I see the words Bluehost
and hacker security in one and the same sentense I have to react. Smile.
I used to love Bluehost. They had everything I needed for a ridiculously low
fee, and their customer support was generally acceptable. Then, I had a
series of hacker attacks on my website. After the first one I immediately
called Bluehost and informed them of the situation, to which they replied
that the probable cause was an out of date script that had a security hole.
Fair enough, I asked them to make 100 % sure that I had all the latest
versions which they also did. Ran upgrades, in other words. Then, about 3
hours later I had a similar attack where every single page of my website got
infected. so I pick up the phone and call Bluehost once again, telling them
that this was the second attack in one and the same day and that I had
previously followed all their instructions to the letter. He basically said
"well, our servers are secure but we cannot guarantee security of user
accounts". Well, then, what on earth is left to be secure? Unless they're
refering to someone actually breaking in to the server hall and setting the
machines on fire which is obviously far less likely than a hacker attack
from the outside. I pointed this out and asked if there was anything they
could do to try and help trace the attacker, or anything at all that they
could do from their end. The reply was that "no, we cannot, that is your own
responsibility, start by reading this help desk article with security tips".
That was the last straw and I blew my top Silently cursing the tech support
team I immediately took my business elsewhere, and haven't had a single
problem since. It is about 4 times as expensive but I also get about 4 times
the up and downstream speed from their servers. So as regards to Bluehost
helping secure websites against hacker attacks, this, in my opinion, is a
joke. In the end, you always get what you pay for.
Kind regards,
Philip Bennefall
----- Original Message -----
From: "Thomas Ward" <thomasward1...@gmail.com>
To: "Gamers Discussion list" <gamers@audyssey.org>
Sent: Thursday, July 01, 2010 5:02 PM
Subject: Re: [Audyssey] a reminder to secure your sites
Hi Hayden,
The security of a web site is up to the company who happens to be
hosting the website not the person paying the monthly bill for the web
hosting service. If a person happens to be paying somebody like Blue
Host for web space and a website gets hacked that is Blue Host's fault
for poor security. All the person paying Blue HOst has to do is upload
the web pages, files, and manage his/her control panel to set up
e-mail accounts, blogging software, shopping cart, whatever. However,
security is the hosting companies domain.
Smile.
On 6/30/10, Hayden Presley <hdpres...@hotmail.com> wrote:
Hi,
Again? Gees.
Best Regards,
Hayden
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