$2800 for an appliance is cheap? You haven't been shopping lately. When I priced the support plans, the cheapest reasonable one was about $600 per year. That's over 20% of the cost of the unit. That would not be too terrible except that they apparently want you to pay for that from day 1 now.
Chris Green -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 25, 2002 9:27 AM To: Chris Green Subject: SV: [gb-users] 3.3.0 Upgrade not available How much are they forcing you to pay? I mean the gnatbox is a pretty cheap firewall after all. // Peter -----Ursprungligt meddelande----- Fr�n: Chris Green [mailto:[EMAIL PROTECTED]] Skickat: den 25 september 2002 16:20 Till: Mike Burden; [EMAIL PROTECTED] �mne: RE: [gb-users] 3.3.0 Upgrade not available Which means they are violating the agreement issued when the GB-1000 was purchased in January. GTA has always offered free upgrades for the first year. Looks like this will be the final straw and I'm looking for a new firewall. Chris Green -----Original Message----- From: Mike Burden [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 25, 2002 8:40 AM To: [EMAIL PROTECTED] Subject: RE: [gb-users] 3.3.0 Upgrade not available >From the message on GTA-Announce: Upgrades through GTA's on-line support center are available at no charge for the following registered GTA firewall products: 1) All units purchased on or after Aug. 5, 2002 2) All units covered by a GTA support or annual maintenance contract Sounds like they're only covering units sold in the last two months, unless they're under contract. Mike Burden Lynk Systems http://www.lynk.com (616)532-4985 [EMAIL PROTECTED] > -----Original Message----- > From: Reasoner, Bob (PHES) [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, September 25, 2002 8:26 AM > To: 'Chris Green'; [EMAIL PROTECTED]; [EMAIL PROTECTED] > Subject: RE: [gb-users] 3.3.0 Upgrade not available > > > Click the feedback button and send info to tech support. > They will update > your serial # in the system which will turn on the download > option for 3.3.0 > on the downloads tab. > > -----Original Message----- > From: Chris Green [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, September 25, 2002 6:19 AM > To: [EMAIL PROTECTED]; [EMAIL PROTECTED] > Subject: [gb-users] 3.3.0 Upgrade not available > > > On previous upgrades there was a button on the support > center. Now I'm > only seeing a note that says I should Purchase Upgrade/Support. I > purchased my GB-1000 in January so it hasn't even been one > year yet. Is > something wrong with the Support Center again???? > > > > Chris Green > > SAT Corporation > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > To subscribe to the digest version first unsubscribe, then > e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > Archive of the last 1000 messages: > http://www.mail-archive.com/[email protected] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] To subscribe to the digest version first unsubscribe, then e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] Archive of the last 1000 messages: http://www.mail-archive.com/[email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] To subscribe to the digest version first unsubscribe, then e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] Archive of the last 1000 messages: http://www.mail-archive.com/[email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] To subscribe to the digest version first unsubscribe, then e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] Archive of the last 1000 messages: http://www.mail-archive.com/[email protected]
