1. Could you click on the online icon -> Settings -> Technical details and
send us that information.
2. On the doclist can you see any documents on the main page at all? Or can
you only see folders?

It could be that your Gears data is corrupted and the best thing would be to
reset offline access via Gears icon->Settings->Reset my offline access. Even
better would be to clear the Gears directory completely (
http://code.google.com/apis/gears/api_database.html#directories) and try
again.

Best regards,
Jeremy


On Sun, Feb 1, 2009 at 12:37 PM, db2 <[email protected]> wrote:

>
> google gears settings in safari preferences shows that
> docs.google.com, spreadsheets.google.com and www.google.com have
> permissions set with local storage as "allowed."
>
> i've navigated to the cached files (Location: ~/Library/Application
> Support/Google/Google Gears for Safari), but i don't see any files
> that look right to open directly.
>
> -db
>
> On Feb 1, 12:24 pm, Jeremy Moskovich <[email protected]> wrote:
> > Do you see the "Google Gears Settings..." menu item in the Safari menu?
> >
> > Best regards,
> > Jeremy
> >
> > On Sun, Feb 1, 2009 at 12:16 PM, db2 <[email protected]> wrote:
> >
> > > removing safaristand doesn't help. offline, safari is unable to load
> > > any of my google doc info--folders are all the default folders, none
> > > of mine and none of my docs. while online, the green checkmark shows,
> > > suggesting the data is being updated successfully, just not able to
> > > find it offline.
> >
> > > works with firefox.
> >
> > > any suggestions?
> >
> > > -d
>

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