since my laptop has a wireless connection most of the time, i don't get a chance to try out the online access very often. away for the weekend, i found the same problem as before with the docs page not progressing past "loading." i will re-trash the google gears directory but wonder about how to protect from corruption or at least have some way to be alerted if offline access files need attention.
thanks, -db On Feb 2, 4:05 pm, db2 <[email protected]> wrote: > thanks gears crew for troubleshooting with me on this. > > i trashed my (presumably corrupt) google gears directory from my user > library, then re-enabled gears and we're all good now. > > -db > > On Feb 2, 8:58 am, Jeremy Moskovich <[email protected]> wrote: > > > 1. Could you click on the online icon -> Settings -> Technical details and > > send us that information. > > 2. On the doclist can you see any documents on the main page at all? Or can > > you only see folders? > > > It could be that your Gears data is corrupted and the best thing would be to > > reset offline access via Gears icon->Settings->Reset my offline access. Even > > better would be to clear the Gears directory completely > > (http://code.google.com/apis/gears/api_database.html#directories) and try > > again. > > > Best regards, > > Jeremy > > > On Sun, Feb 1, 2009 at 12:37 PM, db2 <[email protected]> wrote: > > > > google gears settings insafaripreferences shows that > > > docs.google.com, spreadsheets.google.com andwww.google.comhave > > > permissions set with local storage as "allowed." > > > > i've navigated to the cached files (Location: ~/Library/Application > > > Support/Google/Google Gears forSafari), but i don't see any files > > > that look right to open directly. > > > > -db > > > > On Feb 1, 12:24 pm, Jeremy Moskovich <[email protected]> wrote: > > > > Do you see the "Google Gears Settings..." menu item in theSafarimenu? > > > > > Best regards, > > > > Jeremy > > > > > On Sun, Feb 1, 2009 at 12:16 PM, db2 <[email protected]> wrote: > > > > > > removing safaristand doesn't help. offline,safariis unable to load > > > > > any of my google doc info--folders are all the default folders, none > > > > > of mine and none of my docs. while online, the green checkmark shows, > > > > > suggesting the data is being updated successfully, just not able to > > > > > find it offline. > > > > > > works with firefox. > > > > > > any suggestions? > > > > > > -d
