Cookies are for eating with milk and hot coco That is all I have to say
Bill -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of James Henline Sent: Saturday, December 27, 2008 12:01 PM To: [email protected] Subject: Re: [General-discussion] support ticket system Thomas, replies like this are not needed. I have seen this problem a few dozen times, in every single instance simple installing Firefox or Chrome the user is able to log in. Note that the error he is getting is "loginerror You are not currently logged in". 99% of the time there is a cookie showing logged out that is not getting overwritten by the logged in cookie. This causes it to look like the user is perpetually logged out and cannot log in. Believe it or not I actually have a little bit of experience in this. If a support tech tells you to do something to troubleshoot the problem (and it would only take 5 minutes to do) and you refuse to do it, then do not come back to the support tech and get on them for not helping you. Now Bill I am more than willing to help you with this, and Dave is investigating it for you, but you need to help us help you. James Henline. Help Desk Manager Development Manager Spacial Audio Solutions LLC. 972-739-6420 ext: 110 www.audiorealm.com www.spacialnet.com www.spacialaudio.com CONFIDENTIALITY NOTICE: This email, including any attachments, contains information from SpacialAudio Solutions LLC., which may be confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this email in error, please notify the sender immediately by "reply to sender only" message and destroy all electronic and hard copies of the communication, including attachments. On Fri, Dec 26, 2008 at 8:01 PM, Thomas Barstow <[email protected]>wrote: > They have major problems and just can't get it thru there head they are not > perfect. > > > > > At 04:36 PM 12/26/2008, you wrote: > >> I have tried all 4 of our computers here and same thing will not take the >> password >> >> Bill >> >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of >> James Henline >> Sent: Friday, December 26, 2008 11:19 AM >> To: [email protected] >> Subject: Re: [General-discussion] support ticket system >> >> Bill, >> I am not asking you to adopt the browser for every day use, I am asking >> you >> to try a different browser as it will be fresh and have no cookies stored >> with it. >> If your able to get in without a problem, then you know your trouble is >> not >> with the website, but with your browser. >> >> Note that it makes it a little hard to troubleshoot if you dismiss our >> suggestions without at least trying them. >> >> James Henline. >> Help Desk Manager >> Development Manager >> Spacial Audio Solutions LLC. >> 972-739-6420 ext: 110 >> www.audiorealm.com >> www.spacialnet.com >> www.spacialaudio.com >> >> CONFIDENTIALITY NOTICE: This email, including any attachments, contains >> information from SpacialAudio Solutions LLC., which may be confidential or >> privileged. The information is intended to be for the use of the >> individual >> or entity named above. If you are not the intended recipient, be aware >> that >> any disclosure, copying, distribution or use of the contents of this >> information is prohibited. If you have received this email in error, >> please >> notify the sender immediately by "reply to sender only" message and >> destroy >> all electronic and hard copies of the communication, including >> attachments. >> >> >> On Fri, Dec 26, 2008 at 11:55 AM, Bill Curd <[email protected]> wrote: >> >> > No I do not care for either of them >> > We use either Safari or IE 7.22 >> > >> > It is not a browser issue, this only happens on the special site >> > >> > Bill >> > >> > -----Original Message----- >> > From: [email protected] >> > [mailto:[email protected]] On Behalf >> Of >> > James Henline >> > Sent: Friday, December 26, 2008 10:47 AM >> > To: [email protected] >> > Subject: Re: [General-discussion] support ticket system >> > >> > Bill, >> > Might I suggest a different browser, something like perhaps Firefox or >> > the new Google Chrome >> > >> > James Henline. >> > Help Desk Manager >> > Development Manager >> > Spacial Audio Solutions LLC. >> > 972-739-6420 ext: 110 >> > www.audiorealm.com >> > www.spacialnet.com >> > www.spacialaudio.com >> > >> > CONFIDENTIALITY NOTICE: This email, including any attachments, contains >> > information from SpacialAudio Solutions LLC., which may be confidential >> or >> > privileged. The information is intended to be for the use of the >> individual >> > or entity named above. If you are not the intended recipient, be aware >> that >> > any disclosure, copying, distribution or use of the contents of this >> > information is prohibited. If you have received this email in error, >> please >> > notify the sender immediately by "reply to sender only" message and >> destroy >> > all electronic and hard copies of the communication, including >> attachments. >> > >> > >> > On Wed, Dec 24, 2008 at 7:59 PM, Bill Curd <[email protected]> wrote: >> > >> > > No firewall issues here >> > > >> > > >> > > -----Original Message----- >> > > From: [email protected] >> > > [mailto:[email protected]] On >> Behalf >> > Of >> > > Antifmradio >> > > Sent: Wednesday, December 24, 2008 5:53 PM >> > > To: [email protected] >> > > Subject: Re: [General-discussion] support ticket system >> > > >> > > a few days ago i submitted a support ticket bill >> > > >> > > is it possable something new in a firewall on your PC? >> > > >> > > >> > > ----- Original Message ----- >> > > From: "Bill Curd" <[email protected]> >> > > To: <[email protected]> >> > > Sent: Wednesday, December 24, 2008 6:42 PM >> > > Subject: [General-discussion] support ticket system >> > > >> > > >> > > >I still am unable to access this area I found my password but it will >> > not >> > > > accept it >> > > > >> > > > >> > > > >> > > > Bill >> > > > >> > > > >> > > > >> > > > _______________________________________________ >> > > > General-discussion mailing list >> > > > [email protected] >> > > > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> > > > >> > > > TO unsubscribe to this list, simply send a blank email to >> > > > [email protected] >> > > > >> > > > with the subject >> > > > 'unsubscribe' >> > > _______________________________________________ >> > > General-discussion mailing list >> > > [email protected] >> > > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> > > >> > > TO unsubscribe to this list, simply send a blank email to >> > > [email protected] >> > > >> > > with the subject >> > > 'unsubscribe' >> > > >> > > _______________________________________________ >> > > General-discussion mailing list >> > > [email protected] >> > > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> > > >> > > TO unsubscribe to this list, simply send a blank email to >> > > [email protected] >> > > >> > > with the subject >> > > 'unsubscribe' >> > > >> > _______________________________________________ >> > General-discussion mailing list >> > [email protected] >> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> > >> > TO unsubscribe to this list, simply send a blank email to >> > [email protected] >> > >> > with the subject >> > 'unsubscribe' >> > >> > _______________________________________________ >> > General-discussion mailing list >> > [email protected] >> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> > >> > TO unsubscribe to this list, simply send a blank email to >> > [email protected] >> > >> > with the subject >> > 'unsubscribe' >> > >> _______________________________________________ >> General-discussion mailing list >> [email protected] >> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> >> TO unsubscribe to this list, simply send a blank email to >> [email protected] >> >> with the subject >> 'unsubscribe' >> >> _______________________________________________ >> General-discussion mailing list >> [email protected] >> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> >> TO unsubscribe to this list, simply send a blank email to >> [email protected] >> >> with the subject >> 'unsubscribe' >> > > Tom Barstow (aka DJ Bear) > Visit our sites @: > > > Moyock Weather Service > www.moyockweather.com > > Wunderground Weather Moyock > http://www.wunderground.com/US/NC/Moyock.html > > Internet DJ's > http://www.myspace.com/internetdjs > > Sound Machine Radio ~ Juke Box ~ > www.soundmachineradio.com > > > _______________________________________________ > General-discussion mailing list > [email protected] > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > > TO unsubscribe to this list, simply send a blank email to > [email protected] > > with the subject 'unsubscribe' > _______________________________________________ General-discussion mailing list [email protected] http://mailman.spacialaudio.com/mailman/listinfo/general-discussion TO unsubscribe to this list, simply send a blank email to [email protected] with the subject 'unsubscribe'
