Bill what is the exact url you are going to and trying to login?
please paste the exact url location so i can troubleshoot on our side.

Thank You

Bill Curd wrote:
> Just to please you I just tried Safari on Windows Vista Ultimate 
> and Safari on Windows Vista Home Prem. 
> 
> But they were denied user name and password error 
> 
> Bill 
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
> Bill Curd
> Sent: Friday, December 26, 2008 5:30 PM
> To: 'Elbert Dee'; [email protected]
> Subject: RE: [General-discussion] support ticket system
> 
> No I did not try another browser 
> If I am able to access it with a computer one week and not the next how do
> you assume that it is the browser? 
> 
> Bill 
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
> Elbert Dee
> Sent: Friday, December 26, 2008 4:05 PM
> To: [email protected]
> Subject: Re: [General-discussion] support ticket system
> 
> But did you try a different browser as James suggested?
> 
> Elbert Dee
> 
> ----- Original Message ----- 
> From: "Bill Curd" <[email protected]>
> To: <[email protected]>
> Sent: Friday, December 26, 2008 1:36 PM
> Subject: RE: [General-discussion] support ticket system
> 
> 
>> I have tried all 4 of our computers here and same thing will not take the
>> password
>>
>> Bill
>>
>>
>> -----Original Message-----
>> From: [email protected]
>> [mailto:[email protected]] On Behalf Of
>> James Henline
>> Sent: Friday, December 26, 2008 11:19 AM
>> To: [email protected]
>> Subject: Re: [General-discussion] support ticket system
>>
>> Bill,
>> I am not asking you to adopt the browser for every day use, I am asking 
>> you
>> to try a different browser as it will be fresh and have no cookies stored
>> with it.
>> If your able to get in without a problem, then you know your trouble is 
>> not
>> with the website, but with your browser.
>>
>> Note that it makes it a little hard to troubleshoot if you dismiss our
>> suggestions without at least trying them.
>>
>> James Henline.
>> Help Desk Manager
>> Development Manager
>> Spacial Audio Solutions LLC.
>> 972-739-6420 ext: 110
>> www.audiorealm.com
>> www.spacialnet.com
>> www.spacialaudio.com
>>
>> CONFIDENTIALITY NOTICE: This email, including any attachments, contains
>> information from SpacialAudio Solutions LLC., which may be confidential or
>> privileged. The information is intended to be for the use of the 
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>> please
>> notify the sender immediately by "reply to sender only" message and 
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>>
>>
>> On Fri, Dec 26, 2008 at 11:55 AM, Bill Curd <[email protected]> wrote:
>>
>>> No I do not care for either of them
>>> We use either Safari or IE 7.22
>>>
>>> It is not a browser issue, this only happens on the special site
>>>
>>> Bill
>>>
>>> -----Original Message-----
>>> From: [email protected]
>>> [mailto:[email protected]] On Behalf Of
>>> James Henline
>>> Sent: Friday, December 26, 2008 10:47 AM
>>> To: [email protected]
>>> Subject: Re: [General-discussion] support ticket system
>>>
>>> Bill,
>>> Might I suggest a different browser, something like perhaps Firefox or
>>> the new Google Chrome
>>>
>>> James Henline.
>>> Help Desk Manager
>>> Development Manager
>>> Spacial Audio Solutions LLC.
>>> 972-739-6420 ext: 110
>>> www.audiorealm.com
>>> www.spacialnet.com
>>> www.spacialaudio.com
>>>
>>> CONFIDENTIALITY NOTICE: This email, including any attachments, contains
>>> information from SpacialAudio Solutions LLC., which may be confidential 
>>> or
>>> privileged. The information is intended to be for the use of the
>> individual
>>> or entity named above. If you are not the intended recipient, be aware
>> that
>>> any disclosure, copying, distribution or use of the contents of this
>>> information is prohibited. If you have received this email in error,
>> please
>>> notify the sender immediately by "reply to sender only" message and
>> destroy
>>> all electronic and hard copies of the communication, including
>> attachments.
>>>
>>> On Wed, Dec 24, 2008 at 7:59 PM, Bill Curd <[email protected]> wrote:
>>>
>>>> No firewall issues here
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: [email protected]
>>>> [mailto:[email protected]] On Behalf
>>> Of
>>>> Antifmradio
>>>> Sent: Wednesday, December 24, 2008 5:53 PM
>>>> To: [email protected]
>>>> Subject: Re: [General-discussion] support ticket system
>>>>
>>>> a few days ago i submitted a support ticket bill
>>>>
>>>> is it possable something new in a firewall on your PC?
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: "Bill Curd" <[email protected]>
>>>> To: <[email protected]>
>>>> Sent: Wednesday, December 24, 2008 6:42 PM
>>>> Subject: [General-discussion] support ticket system
>>>>
>>>>
>>>>> I still am unable to access this area I found my password but it will
>>> not
>>>>> accept it
>>>>>
>>>>>
>>>>>
>>>>> Bill
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> General-discussion mailing list
>>>>> [email protected]
>>>>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>>>>
>>>>> TO unsubscribe to this list, simply send a blank email to
>>>>> [email protected]
>>>>>
>>>>> with the subject
>>>>> 'unsubscribe'
>>>> _______________________________________________
>>>> General-discussion mailing list
>>>> [email protected]
>>>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>>>
>>>> TO unsubscribe to this list, simply send a blank email to
>>>> [email protected]
>>>>
>>>> with the subject
>>>> 'unsubscribe'
>>>>
>>>> _______________________________________________
>>>> General-discussion mailing list
>>>> [email protected]
>>>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>>>
>>>> TO unsubscribe to this list, simply send a blank email to
>>>> [email protected]
>>>>
>>>> with the subject
>>>> 'unsubscribe'
>>>>
>>> _______________________________________________
>>> General-discussion mailing list
>>> [email protected]
>>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>>
>>> TO unsubscribe to this list, simply send a blank email to
>>> [email protected]
>>>
>>> with the subject
>>> 'unsubscribe'
>>>
>>> _______________________________________________
>>> General-discussion mailing list
>>> [email protected]
>>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>>
>>> TO unsubscribe to this list, simply send a blank email to
>>> [email protected]
>>>
>>> with the subject
>>> 'unsubscribe'
>>>
>> _______________________________________________
>> General-discussion mailing list
>> [email protected]
>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>
>> TO unsubscribe to this list, simply send a blank email to
>> [email protected]
>>
>> with the subject
>> 'unsubscribe'
>>
>> _______________________________________________
>> General-discussion mailing list
>> [email protected]
>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>
>> TO unsubscribe to this list, simply send a blank email to
>> [email protected]
>>
>> with the subject
>> 'unsubscribe' 
> 
> _______________________________________________
> General-discussion mailing list
> [email protected]
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
> 
> TO unsubscribe to this list, simply send a blank email to
> [email protected]
> 
> with the subject 
> 'unsubscribe'
> 
> _______________________________________________
> General-discussion mailing list
> [email protected]
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
> 
> TO unsubscribe to this list, simply send a blank email to
> [email protected]
> 
> with the subject 
> 'unsubscribe'
> 
> _______________________________________________
> General-discussion mailing list
> [email protected]
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
> 
> TO unsubscribe to this list, simply send a blank email to
> [email protected]
> 
> with the subject 
> 'unsubscribe'

-- 
           ^^_
          o"  )~
          ''''


David St. John
Spacial Audio Network Administrator/Developer

Spacial Audio Solutions, LLC
200 E 6th st
SUITE 220
Austin, TX 78701

http://www.spacialaudio.com
http://www.spacialnet.com
http://www.audiorealm.com

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