On Mon, 14 Feb 2005, Andrew Baudouin wrote:

> Being that that flavor is one of 2 distributions offering toplevel
> enterprise support I'd say that his answers are more important than
> maybe you are giving him credit for.   Let's not forget that Windows
> users have the ability to call up Microsoft and pay for "true" answers
> to issues, whereas Debian,Slackware,Gentoo,Fedora,Mandrake,etc have no
> immediate recourse other than the user community which of course may
> or may not help 100%.

I agree.   In a business environment if a manager can not fully rely on 
his staff to be self supporting, he's going to want that service contract.  
I'm much nicer to goto your manager and say "i have a ticket open with 
RedHat|Microsoft|IBM|Novell and they are working on it", rather than "i 
been searching google all morning and can't find anything..."

ray
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Ray DeJean                                       http://www.r-a-y.org
Systems Engineer                    Southeastern Louisiana University
IBM Certified Specialist              AIX Administration, AIX Support
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