On Mon, 14 Feb 2005 12:18:16 -0600, Andrew Baudouin <[EMAIL PROTECTED]> wrote: > Being that that flavor is one of 2 distributions offering toplevel > enterprise support I'd say that his answers are more important than > maybe you are giving him credit for.
I didn't mean to sound as if I were discrediting his answers. I was merely pointing out that he has the job running the number 1 linux company in the world and as so he will undoubtedly answer in favor of the distribution that they push. All a part of branding. Thats why I don't read forbes, Its like porno for porn stars. I don't care about redhat support anymore than I care to hire someone else to do my job. If I can save a penny figuring it out by myself I have just earned that penny. > Let's not forget that Windows > users have the ability to call up Microsoft and pay for "true" answers > to issues. Correct. My first experience with windows was my very first install of 95. It couldn't find my cdrom drive. So I paid $25 to call the 800# and it took them and I ( I was 16yo ) about 6 weeks of almost daily calls averaging about 2.5 hours to get the os installed onto that computer. I didn't get an answer to my question but they did help me get windows 95 installed. It could see the cdrom drive just fine after it was installed. > whereas Debian,Slackware,Gentoo,Fedora,Mandrake,etc have no > immediate recourse other than the user community which of course may > or may not help 100%. I agree but Linux just works. Do companies want to pay the IT department to sit on hold and chat with the support company they'll also be paying? We can defiantly outsource that job. I would like to think that I am hired for my technical knowledge, handiness, and computer skills, not because I know who to call or I know where to get support if IE decides to install new.net. But I am not a people manager. > He did answer it, although indirectly. I suppose you are correct there. I think he may have just been careful with what he said about fedora and its community. > IMHO "customer demand" for > Linux-on-the-desktop will not increase until "the average person that > needs to be able to plug in their digital camera without going into > the terminal window" can do that without having a "sub-par" experience. <Clinton>That depends on your definition of demand.</Clinton> Customer demand for working desktop computer systems in both the home and the enterprise is here to stay. If customer demand means sacrificing something that works for another that is familiar to then we may be watching the monopoly fatten the legal system for a very long time. "Those who would sacrifice essential freedoms for temporary safety deserve neither." - Benjamin Franklin.
