My issues with Cox are 1) they executed the disconnect order from the previous homeowners 2 weeks after I moved in 2) VOIP does not work in absence of house power, backup batteries be damned 3) They are offering new customers plans for $89.95 a month for the triple play, and existing customers be damned to pay $134
Having said all of the above, they are the only game in town until BellSouth decides to run FTTH/C. On 8/14/07, Edmund Cramp <eac at motion-labs.com> wrote: > > Just wondering if anyone in the LUG has any ideas or comments on this. > > We have COX business VOIP and Internet service - and we've noticed several > times now that we have days when the phones are very quiet - hardly anyone > calls and when the phone dos ring it is usually a disconnect as soon as we > pickup. > > When we called COX the first time they "looked" at the system remotely and > told us that the "levels are too high" and sent someone out here to plug an > attenuator in series with the modem. It's happening again today - and > someone from COX is supposed to be coming out here again to "adjust the > levels" ... > > Does anyone actually know what the problem is? While I like the COX > service overall - well, except that it's expensive for what you get as a > business - I'm concerned that if the phone service can appear to be working > but then turn out not to be ... it's not too good for business. > > We never had this much trouble with POTS... > > Regards, > Edmund Cramp > -- > Sales Support > Motion Lab Systems, Inc. > 15045 Old Hammond Highway, Baton Rouge, LA 70816 USA > Tel: +1 (225) 272-7364 > Fax: +1 (225) 272-7336 > Web: http://www.motion-labs.com > > > _______________________________________________ > General mailing list > General at brlug.net > http://mail.brlug.net/mailman/listinfo/general_brlug.net > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mail.brlug.net/pipermail/general_brlug.net/attachments/20070814/2d3ec015/attachment.html
