On 11/19/10 8:33 PM, Hiram Clawson wrote:
> Take a look in your Apache error log files to see if there
> are any error messages about your track from the browser CGI
> binaries.  The messages should have appeared when you loaded
> the tracks, but maybe something else is going wrong.

Thanks Hiram for your suggestion. I have contacted our local admin about 
that. Aside from the admin side, based on your experience, is there any 
other reason from the user side that can cause the issue?

Thanks,

D.

> --Hiram
>
> ----- Original Message -----
> From: "Duke"<[email protected]>
> To: [email protected]
> Sent: Friday, November 19, 2010 5:11:32 PM GMT -08:00 US/Canada Pacific
> Subject: [Genome] empty data for BAM tracks
>
> Hi all,
>
> I just uploaded some of our new data to our local UCSC mirror (which is
> locally accessible only). The data is in BAM format, and is hosted in
> another server locally which, again is visible only locally (so
> unfortunately I can not test the same BAM files with UCSC Browser). The
> problem is I can not see any data in the track, just blank. There are
> two points:
>       - Our local mirror works fine with other dataset (in BAM format)
>       - The pipeline analysis we use (to produce BAM) using samtools, and
> all other dataset we have run also use the same pipeline
> That means there is no difference between this BAM dataset and other
> dataset we have done so far. I also use samtools to view the BAM files,
> and they look fine to me.
>
> So any body has idea why this suddenly happened? What "quick and easy"
> things should we do to debug the situation before we upload our BAM
> files to somewhere outside to test with the real UCSC?
>
> Thank you very much,
>
> D.
>

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