On 25/06/2015 15:06, Neil Bothwick wrote: > On Thu, 25 Jun 2015 12:09:03 +0100, Mick wrote: > >> I would seek a refund for the MSWindows OS that it comes preinstalled >> with. (This is a blatant case of software bundling with their products >> and the refusal to cough up a refund when requested remains >> incompatible with European Directive 2005/29/EC. Court test cases in >> France and Belgium have validated this and big boys like Dell are now >> more cautious when confronted by informed consumers assertively >> requesting refunds.) > > The XPS 13 at least is available as a "Developer Edition" that comes with > Ubuntu 14.04 LTS instead of Windows.
If you or the crowd you work for can legitimately qualify as a business customer, you experience a whole different world to the plebs who buy thrugh the consume site. Suddenly all the options you could not have before become available, like swapping out hardware for something different. It's actually not a problem for Dell to do this as so many of their products are highly customized and they use that fancy JIT manufacturing process-thingy. I've never found removing Windows from the order to be a problem; ask, and of course they can accomodate my specific needs..... But, sales of 1000+ laptops a year nd a dedicated sales person just for us might have had something to do with that :-) -- Alan McKinnon [email protected]
