Hello,

As I have previously posted about, my host sent me an email a few days
ago stating that support tickets for 5,000-6,000 of their clients had
been broken into.  I checked my records and found that my root
password had previously been submitted in a support ticket.  I then
decided I needed to reinstall my system.

I requested that my host allow me access to a second machine for 2-5
days while I switch over to a clean system, after that I would turn
the old system over to them and continue with the new system.

My request was denied!  I'm blown away by this.  Was I asking too much?

- Grant
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