I've only ordered from Zenni, for myself and my son, both regular and
sunglasses.  All my orders were received within a reasonable time.  I
didn't pay attention to dates, but I think I got them all in about
three weeks.

All the prescriptions seem fine.  I can see perfectly well with all of
them.

Only problems I've had are that two pair, both plastic or acetate or
whatever, arrived slightly askew.  I have heard that I can take them
to an eyeglass shop and get them straightened out, but I have been
putting that off since I don't want to explain it to the eyeglass shop
people.  Both were inexpensive, so I didn't bother to contact Zenni
about it.  Both pair seem like they would be fine if I would get them
straightened a bit (one side is higher than the other).  This could
even be due to our postperson trying to cram the Zenni envelope
through the mail slot, which is too narrow to fit the cases.

The only glasses from Zenni that I feel were totally wrong were a pair
that I got because the frames were polka-dotted (cool! polka-dotted
glasses!).  They are totally unwearable.  They sit on my nose oddly,
more like reading glasses than regular glasses.

My view of Zenni is that you pays your money and you takes your
chance.  Personally, I think it's fun, but I can see how it might be
irritating if you want to have more control over your glasses-ordering
experience.  I don't like in-person shopping, either, which is
probably another reason I like Zenni.  I'd get my hair cut over the
internet if I could.

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