Well, I just received an email from the lab stating that they shipped my glasses to the California office on the 17th. I wrote the California office asking them what was going on, but no reply as of yet. Knowing federal bureaucrats, it probably *is* a customs problem. But, that still doesn't explain Zenni's lack of courtesy in keeping their paying customers in the dark. The silence coming out of the California office is deafening.
-=# Firewalker #=- On Apr 1, 1:37 am, Chuck Knight <[email protected]> wrote: > Is that true...is it only US customers having these problems? > > If so, that lends credence to the "customs" excuse...it really could be US > customs that is creating the problem. But, it also leads to another > question...why are Zenni orders so often held up in customs? Are they being > singled out...and why? > > -- Chuck Knight > > > > On Tue, Mar 31, 2009 at 2:37 PM, Olwen Williams <[email protected]> wrote: > > > Have you thought that it is "funny" that only US customers have this > > problem. I think Zenni should forget bulk shipping to the US, charge > > everyone the international shipping (which is a lot cheaper than some > > suppliers charge) and ship everything direct from Hong Kong. I can't > > fault the service from Hong Kong post. > > > On Mar 31, 4:16 pm, Firewalker <[email protected]> wrote: > > > You too hunh? > > > I placed mine on the 7th and have yet to see a "shipped" email. > > > They'll probably give us some crap about having *another* shipment > > > seized by customs. Funny how O4L ships from HK and you never hear of > > > one of their shipments being seized. > > > I beginning to think Zenni are a bunch of liars, and they can take > > > their specs and shove 'em. I'll pay the extra price for *reliable* > > > service anyday. > > > > Guess it's time to play the phone game with Zenni tomorrow. > > > > -=# Firewalker #=- > > > > On Mar 30, 5:34 pm, SS <[email protected]> wrote: > > > > > I'm so frustrated...an order I placed on Marh 6th still has not > > > > arrived. I e-mailed last week, and I got this response "We will be > > > > sending your order within a couple of days". Never happened. > > > > > Very frustrated!!- Hide quoted text - > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
