My pair ordered Mar 14, came via HK post this past Monday On Sun, Apr 12, 2009 at 11:43 AM, [email protected] < [email protected]> wrote:
> > SS: I just received my glasses on Friday via DHL from a March order, I > am positive that Zenni will not take your money without sending you > the order. Although it is frustrating and annoying, try and be patient > as they are clearly having customs issues. > > On Apr 10, 7:55 pm, SS <[email protected]> wrote: > > I have two pairs of glasses outstanding...one ordered on March 6th and > > one ordered on March 20th. I was told that both would be here by now, > > and last week I was told they were reordering the March 6th ones for > > me, yet I never got a reorder confirmation with a new order number > > (which is what I got the last time they reordered). > > > > I'm beginning to suspect that they are no longer making any glasses at > > all and would really not be surprised if they suddenly went under and > > took everyone's money with them. > > > > On Apr 9, 4:57 pm, rdclark <[email protected]> wrote: > > > > > Wow. I'm glad you're not MY customer. > > > > > First, assuming you ordered early in the day, it will be three weeks > > > tomorrow. If you ordered late in the day, it will be three weeks > > > Monday. So they're not even late yet (even though they are clear on > > > the site that these are estimates, not "claims"). Second, they do > > > specifically state that high-index lenses will probably delay delivery > > > ("From time to time, procurement of the high index and photochromic > > > lens blanks may be delayed and the orders may take up to approximately > > > three weeks for single vision and 4 weeks for a progressive, at the > > > outside. This happens rarely, but can occur unexpectedly."). > > > > > While it's true that most customers have had better experience, I > > > think you're crossing a line accusing them of "theft." I don't know > > > what they call that where you come from; in my state, that's called > > > "libel." > > > > > On Apr 8, 5:16 pm, "Jprice.mag" <[email protected]> wrote: > > > > > > Ok, ordered 1 (one) pair glasses on March 20, it is now April 8, and > > > > still no word on when they will arrive. I spoke with Zenni last > week, > > > > they told me to expect the glasses this week (week three). I called > > > > again today, now they tell me to expect my order sometime next week > > > > (week four). Regular prescription, high-index lenses. They have > told > > > > me twice that it may take up to 3 weeks to receive because of the > high > > > > index. Problem is, it will be at least four weeks. Not the two > weeks > > > > they claim on the website, not the three weeks due to high-index > > > > lenses, (nowhere on the website), but at least four weeks and I am > > > > supposed to be happy with that. > > > > > > If I try to cancel the order, they will only refund 50% of the cost. > > > > I guess in California that's called business, in my state it's > called > > > > theft by deception. > > > --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
