Sir, if I may make a request...please supply one other piece of information.
To which retailer are you referring?
Several of the companies monitor this list, and even if *you* intend
to never use them again, such a post may serve to help someone else.
Maybe it'll even help effect a change in their own internal
departments and procedures!
-- Chuck Knight
On Fri, Jun 19, 2009 at 9:01 PM, Eric<[email protected]> wrote:
>
> I ordered a pair of glasses from them on May 6 and I just got them
> today, June 19. After two phone calls and an e-mail, I got a response
> telling me there were quality control problems that had delayed my
> order well beyond their high-end estimate of two weeks + three to six
> days. . That's all well and good, but they didn't communicate this to
> me at all. The glasses are fine, even with a higher prescription,
> everything came out fine, but the lack of communication guarantees I
> won't use their services again, nor would I recommend them to anyone
> else.
>
> >
>
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