I have never ordered from Zenni, but I've ordered from Coastal Contacts, Goggles4u, Eyebuydirect, Globaleyeglasses, and a chain, and I have come to the conclusion that frames are frames. It seems to me that just because a frame is sold in an online store, doesn't mean the quality is bad. In fact, I have never found a noticeable quality in the frames; only the lenses. With that being said, I have never tried bendable titanium. It is my opinion that, after 9 pairs of online glasses, that the frames online are comparable to what is in retail stores. In fact, two of my frames I bought at CC for $6.95 were in my America's Best for $69.95. I'll even go so far as to say that I expect better quality from these online sites than in my store. So to answer your question, J. Evan, I think that you should expect the same quality. Why should price be a reason for poor quality when the frames clearly state bendable titanium?
On Jul 10, 11:05 am, "J. Evan" <[email protected]> wrote: > This is what happens when we put expensive lenses in cheap frames. > This story appears to be happening more and more and Zenni is being > mentioned, perhaps more than the others. Although you're still far > more likely to be satisfied with your glasses then not, negative press > always is bigger then positive. > > Some of the frames on the Big 5's websites seem too gimmicky - > "flexible titanium bridge" should have been a warning from the > beginning, we must choose our frames with more care. In addition, I > wonder if we're asking too much from what we pay for frames from > Zenni, G4U and the others? What really do we expect from an $8.00 > frame, or even a $20 frame? If we could buy a new car for $1,500 when > all others cars cost $15,000, what really would we expect. That's not > to say there isn't huge markup in brand name frames, there certainly > is. But, those $200 frames still cost at least $30 when you total > materials, manufacture and labor, probably more. What can we expect > for $8? > > Perhaps we're applying our first world standard of customer service to > the third world? Perhaps we should if they're selling like hotcakes? > It's hard to barter on something that costs more to ship than the item > itself. Although I've only ordered one pair (two more on the way) from > Coastal Contacts, they seem to offer much higher quality frames and > customer service than Zenni and some of the other Big 5. Perhaps we're > seeing a separation within the online industry - that is a few at the > bottom like Zenni, which seem to make the cheapest product they can > get away with - and others like CC, which although relatively new, > seem to want to offer something really close to the real thing except > on a much lower margin. > > ??? > > J. Evan > > On Jul 10, 12:58 pm, frespkr <[email protected]> wrote: > > > > > I have purchased several pairs of glasses from Zenni and until now was > > satisfied, especially with the accuracy of the prescriptions. The most > > expensive pair was a pair of glasses with progressive lenses and a > > frame with "bendable" titanium bridge. After about three months, I > > removed the glasses a few days ago perfectly normally and the frame > > broke in half in the middle of the "bendable" titanium bridge. > > > I wrote to Zenni and they replied that I could order a new frame at > > 1/2 off if they are still sold and get $2.00 back on the shipping. No > > comment was made on the fact that the frame broke after 3 months > > precisely where it was supposed to be most flexible. As far as I am > > concerned, this is a "hidden cost" of the glasses as this has never > > happened to me with any glasses let alone a frame with a special > > bridge. No apology was made either. > > If the frame was not still made, I would have been out the cost of the > > progressive lenses and the "non-glare" coating as well. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
