I have purchased several pairs of glasses from Zenni and until now was satisfied, especially with the accuracy of the prescriptions. The most expensive pair was a pair of glasses with progressive lenses and a frame with "bendable" titanium bridge. After about three months, I removed the glasses a few days ago perfectly normally and the frame broke in half in the middle of the "bendable" titanium bridge.
I wrote to Zenni and they replied that I could order a new frame at 1/2 off if they are still sold and get $2.00 back on the shipping. No comment was made on the fact that the frame broke after 3 months precisely where it was supposed to be most flexible. As far as I am concerned, this is a "hidden cost" of the glasses as this has never happened to me with any glasses let alone a frame with a special bridge. No apology was made either. If the frame was not still made, I would have been out the cost of the progressive lenses and the "non-glare" coating as well. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
