I take a different view of this example. I would have preferred that Zenni NOT make me go to the expense of shipping back my defective glasses - I would have preferred that they go the route that you're saying Goggles4U goes. To me, that means they're accepting the fact that they've wronged a customer and they're not going to make them go to the added expensive of shipping back defective glasses. I don't think it means the frames are necessarily less valuable - I think it just means Goggles4U are doing a better job of taking care of their customers, whereas Zenni is probably hoping that the requirement of me the customer shipping back glasses at my own expense might just deter me from returning them at all - in which case they don't have to do any sort of refund at all. There are several ways to consider this return issue.
On Jul 11, 7:01 pm, "J. Evan" <[email protected]> wrote: > Take Goggles4U for example. Their frames are so worthless that they > won't even accept you shipping them back them. Instead they ask you to > donate them to your local eyeglass charity. You know a product is > virtually worthless when the manufacturer thinks the cost of shipping > is more than the value of the item. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
