Well, keep us informed!

The vast number of online experiences reported here are undeniably
positive...but the true measure of a company, to some, is how they
handle it when something goes wrong.

I, for one, look forward to your future posts.

Happy Thanksgiving!

     -- Chuck Knight




On Tue, Nov 24, 2009 at 10:56 PM, Rudolf Schmidt <[email protected]> wrote:
> After closer inspection, I've revised my initial opinion somewhat. I
> unscrewed the nosepiece (no easy task without a tiny wrench), then re-
> assembled it, and realized that the crookedness I first complained
> about is largely due to the fact that the cap screws sit at odd angles
> because the tops of the bolts are uneven. These bolts are also too
> long, so that there is a couple millimeters of space between the
> screws holding the lenses in place and the cap screws; this means that
> the the cap screws can't be screwed down onto the screws holding the
> lenses in place, so the screws holding the lenses in place will
> forever need to be re-tightened. It's a bad design.
>
> The one temple is still undeniably bent.
>
> So my revised opinion is that although there's nothing seriously wrong
> with them, I still would not have purchased them if I had been able to
> see them before ordering. They just look a little too cheap and
> sloppily constructed.
>
> The rest of my complaints concern the size, which is one of the big
> drawbacks of ordering online. Had I tried these on in the store, I
> would have realized immediately that they don't fit.
>
> Zenni replied to my request for a RA with an offer to send me a
> replacement for the bent temple. I asked for two longer temples, if
> that's possible. We'll see.
>
> --
> Check us out at the oft-updated http://glassyeyes.blogspot.com!
>
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