On Dec 18, 12:45 pm, N8N <[email protected]> wrote: > I'm zero for one with Zenni. Ordered some titanium frames from them > and they took forever to arrive, this was a while back where I guess > they were having issues with customs. Wore them as a "dirty work" > pair of glasses for a couple months and one of the nosepieces fell > off. Found that the screw that holds them in is an odd thread that > one cannot find in a typical eyeglass repair kit, so they're now > useless :(
Zenni will provide replacement bits and pieces for free. "If you’ve lost a nosepad or have loose or missing screws, we supply those in reasonable quantity on a continuing basis, without charge, as well as a tool to facilitate their replacement. You need to provide the order number, and the frame number, when you request such service parts so that we may verify the frame number and record the service parts sent." -- http://www.zennioptical.com/cart/pages.php?pageid=18 Of course that demands that you kept the info they request; which is why got me when a nice pair lost their nose widget after 3 years. HTH - ben -- Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en
