On Dec 19, 9:03 pm, bhyde <[email protected]> wrote:
> On Dec 18, 12:45 pm, N8N <[email protected]> wrote:
>
> > I'm zero for one with Zenni.  Ordered some titanium frames from them
> > and they took forever to arrive, this was a while back where I guess
> > they were having issues with customs.  Wore them as a "dirty work"
> > pair of glasses for a couple months and one of the nosepieces fell
> > off.  Found that the screw that holds them in is an odd thread that
> > one cannot find in a typical eyeglass repair kit, so they're now
> > useless :(
>
> Zenni will provide replacement bits and pieces for free.
>
> "If you’ve lost a nosepad or have loose or missing screws, we supply
> those in reasonable quantity on a continuing basis, without charge, as
> well as a tool to facilitate their replacement. You need to provide
> the order number, and the frame number, when you request such service
> parts so that we may verify the frame number and record the service
> parts sent." --  http://www.zennioptical.com/cart/pages.php?pageid=18
>
> Of course that demands that you kept the info they request; which is
> why got me when a nice pair lost their nose widget after 3 years.
>
> HTH - ben

Hmm...  have to see if I still have the order confirmation.  I
actually liked the glasses, and the fact that they were a little big
for my face was actually a plus when, say, standing in front of a
bench grinder.  thanks for the heads up.

nate

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