Here's an update on the 39dollarglasses Transitions authenticity certificate I was looking for. I contacted on Thursday and Friday they emailed me back saying it had been mailed October 12, almost 2 weeks after I asked for it. It did arrive with a serial number, but the LocationID was not on the back of the card. Transitions asks for it on the form. I tried to register and left it blank and it appeared to take, so I don't know if my lenses are registered or not. I guess they'll email me back and let me know. Registration enters me in a contest to get the price of my glasses refunded, and puts me on a list for news and special offers.
When my wife ordered her Transitions lenses from SimplyEyeglasses.com, she got the certificate properly filled out when her order arrived. Not sure what to think of 39dollarglasses.com over this and the glasses with crooked temple arms, so the jury is still out if I order from them again. RedStickHam On Oct 14, 3:07 pm, RedStickHam <[email protected]> wrote: > On Oct 13, 5:17 pm, Charlotte Soto <[email protected]> wrote: > > > > > > > Follow up: My glasses finally arrived but with the wrong prescription > > on both. After sending an email to customer support asking for a full > > refund, Erica (a service manager) stated verification from my > > optometrist is required to verify the incorrect prescription. > > Coincidentally, I'd already visited the doctor to verify my suspicions > > on the bad lenses. Now I must wait for the form to arrive, run to the > > doctor's office to sign off that 39dollarglasses did a shoddy job and > > then wait again for the refund. How long do you think that will take > > to arrive? I'm banking on another three weeks. > > > This is by far the WORST experience I have ever had with an online > > company. Granted, there are far more horrific stories on this board > > from other burned customers. But, after the delay in shipment, it was > > fairly obvious the kind of service 39dollarglasses provides. > > > -Charlotte > > I'm sorry to hear you are having these problems. I have bought > glasses from them and have had some minor problems, mostly out of > alignment temple arms but right now, I'm still waiting on a > Certificate of Authenticity for my genuine Transitions lenses which > they promised me they'd send 2 weeks ago and so far, I haven't > received it. I'm going to check my box and if it's not there tonight, > I will complain again. > > The glasses do change in sunlight, but I'm not able to register them > with Transitions' website. I do not know if I have genuine > Transitions lenses or not, which kind of bugs me since they advertise > that they do use genuine Transitions lenses. If I wanted generic > photochomic lenses, I could have gotten them cheaper from one of the > other many vendors out there selling online glasses, but some have > told me the genuine item is better, so I was willing to pay more for > it. Not sure what to think of these people now. > > On another note, I just checked my USPS tracking number and it stated > my new glasses from Coastal Contacts have arrived. Not bad > considering they were ordered on Saturday afternoon and shipped 2 days > ago from Washington to Louisiana. I'll pass the word once I try them > out. > > RedStickHam -- Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en
