Coupon received, after asking one more time! Now, I hope the glasses are made properly.
Thanks, Chuck (and Ira, if you got involved). Debbie On Mon, Oct 25, 2010 at 1:31 PM, Chuck Knight <[email protected]> wrote: > You've just done it. Many of the retailers monitor this list, and if they > don't respond then Ira can get involved. He's amazing at resolving > problems, especially considering that he does not work for any of the > companies we discuss. > > I hope everything works out for you. > > -- Chuck Knight > > > > On Sun, Oct 24, 2010 at 12:40 PM, Debbie Skolnik <[email protected]> wrote: >> >> My initial impression was all good. I received the glasses in less >> than a week from time of ordering, and I liked both frames. I ordered >> single vision lenses -- one pair of distance glasses, one pair of >> reading glasses. >> >> The distance glasses were absolutely fine. The reading glasses seemed >> OK at first, but as I wore them for a while, I could feel that my eyes >> were straining, so I took them in to an optician I've used locally and >> asked to have the Rx read. >> >> They were off considerably from what I had requested. >> >> I had an online conversation with a support person at 39dollarglasses >> named Vic. He seemed most helpful, and offered to send me a postpaid >> mailing label so I could return them to have the glasses remade. >> >> Seemed satisfactory to me, but I have yet to receive the coupon, and >> this is three days ago. They've also ignored (or not responded to) an >> email I sent to them via "Contact us" on their Web site asking about >> the whereabouts of the promised coupon. >> >> So...what do I do next? >> >> Debbie >> >> -- >> Check us out at the oft-updated http://glassyeyes.blogspot.com! >> >> You received this message because you are subscribed to the Google Groups >> "GlassyEyes" group. >> To post to this group, send email to [email protected] >> To unsubscribe from this group, send email to >> [email protected] >> For more options, visit this group at >> http://groups.google.com/group/glassyeyes?hl=en > -- Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en
