#855: Category or type of followps in Tracking
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Reporter: [EMAIL PROTECTED] | Owner: anonymous
Type: enhancement | Status: new
Priority: normal | Milestone: 0.70
Component: Module Assistance | Version: 0.68.2
Severity: major | Keywords:
Cd: 4 |
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When followup entry is done , it would be preferred if the in followup
entry also the field for type of follow-up is provisioned for.
e.g. in Tracking it is possible to add the Catagory of the tracking.
There are instances when e.g entry for type of follow-ups & time spent on
the same is required to be captured.
e.g. followups could be a curtesy call to a user .Followup could be purely
for the purpose of diagnosis & so on..THis is important when many people
contribute for a single call & type of followups (efforts) to resolve a
call
needs to be captured.
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Ticket URL: <https://dev.indepnet.net:8080/glpi/ticket/855>
GLPI <https://dev.indepnet.net:8080/glpi/>
Gestion Libre de Parc Informatique
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