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At 01:35 PM 11/3/02 -0800, Georgia Trehey wrote:
> He is a nice man, probably was a very good doctor when he
>was practicing, has been doing medicals for many, many
>years, and thorougly understands what the FAA wants.
>Unfortunately, although he has privileges at the
>Hilltop Medical Clinic, he apparently has little
>control over the office staff. The office staff either
>doesn't have a clue about FAA paperwork and how touchy
>they are or flat doesn't give a s*** about it.
The basic problem is that when most modern doctor's offices
advertise for office staff they place and ad that says:
Complete Unapologetic B**ch wanted. Good pay
and Benefits.
Though docs may have a nice bedside manner, they haven't
quite made the connection that patients=customers. All the same,
they whine that they can't keep themselves in BMWs and Jags
at the rates the HMOs pay.
A couple of months back, while Couping along, a bug smacked me right
in the eye. I managed to land one-eyed without killing myself and to drive
myself to the local 'urgent care' clinic. Arriving at the counter, I
presented
myself as having a foreign object in my eye and being a) in terrible pain
and
b) continuing to scratch hell out of my cornea and needing first-aid.
'Nurse Ratchet' came out and asked if the contamination was chemical, and
'Office Assistant Bimbette' informed that I should wait in chairs and fill
out a
form. How I was to do this with one eye shut and the other tearing
violently
wasn't clear.
After asking about sixteen times over the course of 45 minutes 'WHEN CAN
I BE SEEN TO GET THE OBJECT OUT OF MY EYE?' I finally got in to see
one of the dozen docs who were there. I think I would have sat there for
two
hours, scratching my cornea to smithereens had I not been so obnoxious as
to be the 'squeaky wheel du jour.'
These female curs wouldn't know the difference between a sight-threatening
emergency and a case of the sniffles if it smacked them in the face.
I did make it clear to the very nice woman doc who saw me that I didn't
appreciate their mal-practictioning head nurse's notion of 'triage' and
that I
wouldn't be patronizing their practice in future if it was avoidable. She
noted
that my blood pressure was a bit high. I told her 'Duh...I've just had the
Wicked Witch of the East ignore my plight for 45 minutes while kids with
cases of the sniffles waltzed in ahead of me.'
Greg
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