Andy, My canned responses have always showed up under drafts, and if I deleted the draft, the canned response went away. I've used Chrome exclusively in Gmail, and barely/rarely used canned responses, but that's how I remember it happening.
On Tue, May 6, 2014 at 12:09 AM, Andy <[email protected]> wrote: > On Mon, May 5, 2014 at 5:37 PM, Jerry Miller <[email protected]> wrote: > > John do you have a way to find the missing canned responses? >> > > ​Here is what little I know about canned responses. > > Gmail stores them in Drafts; however it knows they are actually canned > responses so normally you don't see them if you look there. > > But, if you open Gmail with the older HTML version, for example, it > doesn't know about canned responses, so it does show them in Drafts. > > That could potentially be why Gmail isn't showing you the missing canned > responses. Are you logging in from an unsupported web browser, or is your > Internet connection slow? That might have forced Gmail to use the older > HTML version. Do other things in Gmail look different? > > Another possibility is corrupt code got into your cache. Try clearing > your web browser's cache and cookies. > > My canned responses still work. FYI. > > Andy > > > -- > You received this message because you are subscribed to the Google Groups > "Gmail-Users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/gmail-users. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
