In my case arrow keys are not working, then what ?

On Sunday, 23 February 2014 19:05:07 UTC+5:30, Aryeh Tanz wrote:
>
> Wow I solved this problem!
>
> I could see my list of only five responses, but I could not get to the 
> selection for creating a new canned response.
>
> Here's the trick:
>
>    1. Select "Canned Responses".  Now if you try to scroll down and find 
>    the drop-down list is not responding, first *do not panic.*
>    2. If you notice it, the arrow key is working fine.  It's going to 
>    save you.  Select the top entry.  Let's say you have five of them.  Arrow 
>    key down one, two, three, four, five--now your are on the next list, where 
>    if you clicked 'Enter' you would replace the current entry featured there 
>    with your screen.  Do not do this.
>    3. Instead, Arrow-Key down five more times.  You will see NOTHING, but 
>    the highlighted top entry will no longer be highlighted.  Do not fear, 
> your 
>    trusty arrow key is doing it's work dropping down through the list you 
>    cannot see, and you are now at the bottom of the list.  
>    4. Arrow-key down one last time, and you will select the choice for 
>    making a new entry.  Click "Enter".  *Voila!*
>    
>
>
>
>
> On Thursday, February 14, 2013 11:14:36 PM UTC+2, Diane wrote:
>>
>> The problem I have encountered on the new compose interface does not 
>> occur with the old.  I am having difficulty going to the drop-down menu of 
>> Canned Responses without losing contact with Canned Responses.  It has been 
>> very frustrating and time-consuming to figure out how to get around this. 
>>  The expedient solution has been to go back to the old compose page.  Any 
>> suggestions?
>>
>> Also, I can't *bcc* someone from here?
>>
>> ~Dodo
>>
>

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