Dear John, I can't even start it. The moment I start GnuCash, it immediately gives me that error message. In case you don't use Windows, that is standard behaviour. The moment a library is loaded into memory (unless it is delay loaded or dynamically loaded in the exe), Windows immediately remaps the addresses of the library into the exe process's memory space. That is when it detects an exported function is missing. After that error message box, another missing function is also named in another library, but I did not record that one. Generally, the first error is all that is needed because any subsequent errors means the state is already wrong. If you want, I can reinstall v5.13 to see what other library is also missing what exported function.
With kind regards, Sander Bouwhuis Mens in motus Gonzagaruimte 20 2728-NW Zoetermeer The Netherlands Tel: +31-629092656 E-mail: [email protected] BTW nr: NL.002041566.B10 Kvk nr: 27340490 -----Original Message----- From: John Ralls <[email protected]> Sent: Sunday, 5 October, 2025 02:14 To: [email protected] Cc: [email protected] Subject: Re: [GNC] GnuCash v5.13 doesn't start and I can't reach https://wiki.gnucash.org/wiki/Bugzilla The only thing in the sources we build on Windows that uses clock_gettime is Guile and it provides its own implementation. The MSYS 2 project strips their binaries so I can’t go looking to see where that might be coming from so we’ll have to try to isolate it some other way. Since it’s crashed there’s a lock file on your data and GnuCash will pop the lock file dialog before loading. Does it crash before that happens? If not, and you tell it to make a new file instead does it crash? If that works try finding your gcm file in GNC_DATA_DIR/books (check out https://wiki.gnucash.org/wiki/Configuration_Locations#GNC_DATA_HOME) and renaming it so that GnuCash doesn’t try to reload the tabs you had open. Does that crash after you tell GnuCash to Open Anyway? Regards, John Ralls > On Oct 4, 2025, at 1:52 PM, John Ralls <[email protected]> wrote: > > We haven’t been hacked, but there are some AI bots that like to aggressively > scrape our BZ instance and that locks up the MySQL database that also serves > the wiki. We’ve had to shut off BZ to keep the wiki available. > > clock_gettime is an indirect symbol in libstdc++. It’s a POSIX function > provided on POSIX systems by the c runtime, but Microsoft’s C runtime doesn’t > provide it. GnuCash doesn’t use it so it must be coming from one of the > dependencies. I’ll have to grep all the sources and try to find it. At what > point during startup does it crash? > > Regards, > John Ralls > >> On Oct 4, 2025, at 8:27 AM, <[email protected]> >> <[email protected]> wrote: >> >> Dear GnuCash, >> >> >> >> 1. >> >> I tried to install GnuCash v5.13 on my Windows 11 machine, but I get this >> error >> when starting it: >> --------------------------- >> >> gnucash.exe - Entry Point Not Found >> >> --------------------------- >> >> The procedure entry point clock_gettime32 could not be located in the dynamic >> link library C:\Utilities\GnuCash\bin\libstdc++-6.dll. >> >> --------------------------- >> >> OK >> >> >> >> >> >> 2. >> >> Worst still, when I went to https://wiki.gnucash.org/wiki/Bugzilla the last >> couple of days I am getting this error: >> >> The connection has timed out >> >> The server at wiki.gnucash.org is taking too long to respond. >> >> * The site could be temporarily unavailable or too busy. Try again in a >> few moments. >> * If you are unable to load any pages, check your computer's network >> connection. >> * If your computer or network is protected by a firewall or proxy, make >> sure that Firefox is permitted to access the web. >> >> >> >> 3. >> >> Please tell me you haven't been hacked?!? >> >> HELP HELP HELP PLEASE!!! >> >> >> >> >> >> >> >> With kind regards, >> >> Sander Bouwhuis >> Mens in motus >> >> Gonzagaruimte 20 >> 2728-NW Zoetermeer >> The Netherlands >> Tel: +31-629092656 >> E-mail: <mailto:[email protected]> [email protected] >> BTW nr: NL.002041566.B10 >> >> Kvk nr: 27340490 >> >> _______________________________________________ >> gnucash-user mailing list >> [email protected] >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. > > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
