David Dalton, Please verify that you started by downloading the current release 5.14 from the GnuCash. Org website rather than an earlier version, which you then installed, etc.
David Carlson On Mon, Jan 5, 2026, 4:05 PM John Ralls <[email protected]> wrote: > > > > On Jan 5, 2026, at 12:25 PM, David Dalton <[email protected]> wrote: > > > > I am interested in replacing Quicken classic with gnucash, but > downloading, > > installing, and opening results in an Exception code: 0xc0000005, > Faulting > > module name: libguile-2.2-1.dll, version: 0.0.0.0, time stamp: 0x68618b38 > > I can't get to support to see if it is repairable without membership > > access. > > Yes you can because you have: This is the support channel. > > That’s probably because your antivirus quarantined that library. Move it > from the quarantine directory (which varies depending on what antivirus > you’re using) to the install directory that defaults to c:\Program Files > (x86)\gnucash\bin. > > Regards, > John Ralls > > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
