The same way you delete extra text from an email thread. 

On January 10, 2026 1:49:39 AM GMT+05:30, Jeff Davidson 
<[email protected]> wrote:
>how do you delete read only transactions?
>
>
>-----Original Message-----
>From: gnucash-user 
><[email protected]> On Behalf Of 
>David H
>Sent: Tuesday, January 6, 2026 3:41 PM
>To: David Carlson <[email protected]>
>Cc: [email protected]
>Subject: Re: [GNC] Fwd: Requesting account
>
>David Dalton,
>
>So do you have a C:\Program Files (x86)\gnucash\bin\libguile-2.2-1.dll file on 
>Win11 ?
>
>Did you do as John Ralls suggested and check whether your antivirus has 
>quarantined the file ?  If it did quarantine it, have you marked it as safe 
>and/or released it from quarantine ?
>
>Cheers David H.
>
>On Wed, 7 Jan 2026 at 04:14, David Carlson <[email protected]>
>wrote:
>
>> ---------- Forwarded message ---------
>> From: <[email protected]>
>> Date: Tue, Jan 6, 2026 at 7:25 AM
>> Subject: RE: [GNC] Requesting account
>> To: David Carlson <[email protected]>
>>
>> David, Please reply to list.  I am not a developer, just an
>> evperienced user. If you attached files they didn't come through.  I
>> understand inline attachments don't work, and in any case, be sure to
>> sanitize anything before you send, as they go through the clearnet.  I
>> see that you do not have a plain vanilla windows 11 installation.  The
>> developers may need to know a little more about that without rervealing any 
>> security information.
>> I know nothing about W11.
>>
>> Lastly, before you try to import quicken data, review others' advice
>> mostly suggesting that it may be a better choice to tie off history
>> without importing it into GnuCash.
>>
>>
>>
>> I did. The download is gnucash-5.14.setup.exe. And I downloaded it
>> from the org website.
>>
>> All failures result in GnuCash disappearing with the same error. The
>> event viewer application error shows Event 1000 :
>>
>> Faulting application name: gnucash.exe, version: 5.14.0.0, time stamp:
>> 0x69475b85
>>
>> Faulting module name: libguile-2.2-1.dll, version: 0.0.0.0, time stamp:
>> 0x68618b38
>>
>> Exception code: 0xc0000005
>>
>> Fault offset: 0x00006e22
>>
>> Faulting process id: 0x23DC
>>
>> Faulting application start time: 0x1DC7F0C3F8BCC39
>>
>> Faulting application path: C:\Program Files
>> (x86)\gnucash\bin\gnucash.exe
>>
>> Faulting module path: C:\Program Files
>> (x86)\gnucash\bin\libguile-2.2-1.dll
>>
>> Report Id: a4c47d81-8dcb-46fc-bce6-2e0c8e76877b
>>
>> Faulting package full name:
>>
>> Faulting package-relative application ID:
>>
>>
>>
>> And event 1001, with several dumps, XMLs, CSV, etc.; link to attached
>> files not included here, but I could send:
>>
>> Fault bucket 2135402926830485574, type 1
>>
>> Event Name: APPCRASH
>>
>> Response: Not available
>>
>> Cab Id: 0
>>
>>
>>
>> Problem signature:
>>
>> P1: gnucash.exe
>>
>> P2: 5.14.0.0
>>
>> P3: 69475b85
>>
>> P4: libguile-2.2-1.dll
>>
>> P5: 0.0.0.0
>>
>> P6: 68618b38
>>
>> P7: c0000005
>>
>> P8: 00006e22
>>
>> P9:
>>
>> P10:
>>
>>
>>
>> Attached files: . . .
>>
>>
>>
>> That said, a Quicken Classic error is causing a crash at each opening,
>> and I haven’t so far had any success with Quicken support getting it
>> fixed. I’m sure, with 25+ years of Quicken data, it won’t be easy to
>> make a change to GnuCash, but I may attempt it; however, the first
>> effort will be to fiddle with it for a while to see whether it will
>> satisfy my needs. After many days of trying to solve both GnuCash and
>> Quicken problems on my own, for some reason I have a suspicion that
>> both errors may be related to the .NET version set up on my desktop.
>> W11 comes with version 4, but some applications I use regularly require 6 or 
>> 8 and will soon be requiring 10.
>> If that rings a bell with you regarding GnuCash, we can pursue it. But
>> my first suspect is applications are stepping into the same code,
>> which should be at different levels.
>>
>> The problem is obviously with my desktop, as I installed both Quicken
>> and GnuCash on an HP laptop and they both run fine. The desktop is
>> heavily loaded, essentially a home server, installed on new hardware in 
>> April 2025.
>> The HP is not a secure device, so I refuse to run either of these
>> applications there; I installed simply to test.
>>
>> One last thought. I installed Quicken in the W11 Sandbox, with the
>> same crash. But I’m not sure how much a Sandboxed app is separated
>> from the standard system. I could install GnuCash in the sandbox as
>> well if requested to do so.
>>
>> Thanks in advance for assistance. I’ve read a lot of good reviews of
>> GnuCash over the last several years.
>>
>> David Dalton
>>
>>
>>
>> *From:* David Carlson <[email protected]>
>> *Sent:* Monday, January 5, 2026 5:24 PM
>> *To:* John Ralls <[email protected]>
>> *Cc:* David Dalton <[email protected]>; GnuCash List <
>> [email protected]>
>> *Subject:* Re: [GNC] Requesting account
>>
>>
>>
>> David Dalton,
>>
>>
>>
>> Please verify that you started by downloading the current release 5.14
>> from the GnuCash. Org website rather than an earlier version, which
>> you then installed,  etc.
>>
>>
>>
>>
>>
>>
>>
>> David Carlson
>>
>>
>>
>> On Mon, Jan 5, 2026, 4:05 PM John Ralls <[email protected]> wrote:
>>
>>
>>
>> > On Jan 5, 2026, at 12:25 PM, David Dalton <[email protected]> wrote:
>> >
>> > I am interested in replacing Quicken classic with gnucash, but
>> downloading,
>> > installing, and opening results in an Exception code: 0xc0000005,
>> Faulting
>> > module name: libguile-2.2-1.dll, version: 0.0.0.0, time stamp:
>> > 0x68618b38 I can't get to support to see if it is repairable without
>> > membership access.
>>
>> Yes you can because you have: This is the support channel.
>>
>> That’s probably because your antivirus quarantined that library. Move
>> it from the quarantine directory (which varies depending on what
>> antivirus you’re using) to the install directory that defaults to
>> c:\Program Files (x86)\gnucash\bin.
>>
>> Regards,
>> John Ralls
>>
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>> --
>> David Carlson
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